Service Fusion SMS Integration

Yes - Mobile Message does integrate with Service Fusion!

Field service contractors live on the job site, moving between appointments and barely checking their phone. Service Fusion keeps track of every invoice, job, and estimate, but your customers and team need to know when things change.

When key events happen in Service Fusion, you can send SMS alerts so everyone stays informed on the job. A new invoice arrives and you text the customer with payment details. A technician gets assigned a new job so they know what is coming next. A job status updates and the customer learns the latest progress. A new customer gets added and receives a welcome message. These notifications reach people on site instead of being buried in email, so your team and customers stay in the loop.

Service Fusion becomes the centre of your field operations, and Mobile Message keeps everyone informed without them having to check email or wait for updates.
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A Zapier account and subscription is required for this integration.
Please view Zapier's pricing page for further information.

Service Fusion SMS Integration

What you can automate

Connect Service Fusion and Mobile Message through Zapier and these run on their own, with no code and no developer.

When A new invoice is created Service Fusion · New Invoice
Then Text customers with payment details Mobile Message · Send SMS to List
Use this Zap
When A new job is assigned Service Fusion · New Job
Then Text the technician with job details Mobile Message · Send SMS
Use this Zap
When Instant A job status changes Service Fusion · Job Status Updated
Then Update the customer via SMS Mobile Message · Send SMS
Use this Zap
When A new customer is added Service Fusion · New Customer
Then Send a welcome SMS Mobile Message · Send SMS
Use this Zap
1.6 cents SMS Service
Bulk SMS at 1.6¢ per SMS

Exceptional SMS pricing starting at just 1.6¢ per message with your first purchase, offering great value without compromising on quality.

Direct Carrier SMS Delivery
100% Direct Delivery - Guaranteed

We don't route your messages offshore, like some bulk SMS providers. We deliver 100% of messages directly to Australian mobile carriers, for the fastest, most reliable delivery.

Free Dedicated SMS Number
FREE Dedicated Number

Get a dedicated vitrual number to send and receive SMS messages, at no extra cost! Perfect for two-way SMS messaging.

Everything Service Fusion supports on Zapier

Any of these can start or complete an SMS automation with Mobile Message.

Triggers 6
  • Job Status Updated — Triggers when a job status is updated.
  • New Customer — Triggers when a new Service Fusion customer is created.
  • New Estimate — Triggers when a new Service Fusion estimate is created.
  • New Invoice — Triggers when a new Service Fusion invoice is created.
  • New Job — Triggers when a new Service Fusion job is created.
  • New Tech — Triggers when a new Service Fusion tech is created.
Actions 3
  • Create Calendar Task — Creates a new Service Fusion calendar task.
  • Create Customer — Creates a new Service Fusion customer.
  • Create Job — Creates a new Service Fusion job.

Everything Your Integration Needs

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Easy-to-Use Integration

Our SMS platform is simple to integrate with your existing application.

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Custom Sender IDs

Personalise your messages with a branded sender name, improving trust and engagement with your audience.

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Real-Time Delivery Receipts

Track your message statuses in real time, ensuring complete transparency and campaign effectiveness.

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Inbound SMS Handling

Receive replies and incoming messages directly into your app for seamless two-way communication.

Service Fusion + SMS: common questions

Can I send different SMS messages for different types of jobs in Service Fusion?

Yes. You can create multiple Zaps, each one filtering for different job types and sending a customised SMS message. This way plumbing jobs, electrical jobs, and other work types get relevant messages.

Will customers get SMS every time a technician updates a job status?

Yes, if that is how you configure the Zap. You can send SMS for every status update, or you can filter to only certain statuses like arrival or completion, whatever keeps customers best informed.

What information do I need to set up Service Fusion and Mobile Message?

Connect your Service Fusion account, Mobile Message account, and create a Zap in Zapier. The automation pulls customer phone numbers and job details from Service Fusion and sends SMS via Mobile Message with no setup code needed.

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Ready to Try Mobile Message?

Our sign-up process takes just 2 minutes and gives you instant access to our bulk SMS platform. You can start sending messages today!