SolarWinds Service Desk SMS Integration

Yes - Mobile Message does integrate with SolarWinds Service Desk!

Your team just logged a critical incident in SolarWinds Service Desk and everyone who needs to respond is scattered across locations. Your field techs are on site, managers are in meetings, and nobody sees the ticket update until it's too late. Mobile Message puts alerts in their pocket immediately. When a critical incident or problem is logged in SolarWinds, Zapier sends an SMS to your response team so they act fast. Your IT team stays on top of outages even when they're away from their desks.

Connect SolarWinds to Mobile Message through Zapier and critical notifications reach your team instantly via SMS. Faster incident response means less downtime and happier customers. Every minute an outage runs costs your business money and frustrates your users. SMS cuts through the noise and reaches your team when email might be ignored.

SolarWinds alerts you to what's failing. Mobile Message alerts your team to respond immediately.
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Connect Now with Zapier SMS Pricing Start a Free Trial50 FREE SMS Credits

A Zapier account and subscription is required for this integration.
Please view Zapier's pricing page for further information.

SolarWinds Service Desk SMS Integration

What you can automate

Connect SolarWinds Service Desk and Mobile Message through Zapier and these run on their own, with no code and no developer.

When A new incident is created SolarWinds Service Desk · New Incident
Then Alert your response team with an SMS Mobile Message · Send SMS
Use this Zap
When A new problem is detected SolarWinds Service Desk · New Problem
Then Send an alert SMS to your team Mobile Message · Send SMS
Use this Zap
When A new change is scheduled SolarWinds Service Desk · New Change
Then Notify your team about the change Mobile Message · Send SMS
Use this Zap
1.6 cents SMS Service
Bulk SMS at 1.6¢ per SMS

Exceptional SMS pricing starting at just 1.6¢ per message with your first purchase, offering great value without compromising on quality.

Direct Carrier SMS Delivery
100% Direct Delivery - Guaranteed

We don't route your messages offshore, like some bulk SMS providers. We deliver 100% of messages directly to Australian mobile carriers, for the fastest, most reliable delivery.

Free Dedicated SMS Number
FREE Dedicated Number

Get a dedicated vitrual number to send and receive SMS messages, at no extra cost! Perfect for two-way SMS messaging.

Everything SolarWinds Service Desk supports on Zapier

Any of these can start or complete an SMS automation with Mobile Message.

Triggers 10
  • New Asset — New asset in your inventory.
  • New Change — New change in your service desk.
  • New Contract — New contract was added.
  • New Hardware — New hardware in your inventory.
  • New Incident — Triggers when a new incident is created.
  • New Problem — New problem in your service desk.
  • New Release — New release in your service desk.
  • New Risk — New risk was detected.
Show all 10 triggers
  • New Task — Triggers when a new task is created.
  • New User — New user in your account.
Actions 9
  • Create Asset — Add a new asset to your inventory.
  • Create Change — Add a new change to your service desk.
  • Create Contract — Create a new contract.
  • Create Hardware — Add a new hardware to your inventory.
  • Create Incident — Add a new incident to your service desk.
  • Create Problem — Add a new problem to your service desk.
  • Create Release — Add a new release to your service desk.
  • Create Solution — Add a new solution to your service desk.
Show all 9 actions
  • Create User — Add a new user.

Everything Your Integration Needs

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Easy-to-Use Integration

Our SMS platform is simple to integrate with your existing application.

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Custom Sender IDs

Personalise your messages with a branded sender name, improving trust and engagement with your audience.

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Real-Time Delivery Receipts

Track your message statuses in real time, ensuring complete transparency and campaign effectiveness.

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Inbound SMS Handling

Receive replies and incoming messages directly into your app for seamless two-way communication.

SolarWinds Service Desk + SMS: common questions

Can I send SMS to my team when a new incident is logged in SolarWinds?

Yes. When a new incident is created, Mobile Message sends an SMS alert to your response team. They'll know immediately without checking the ticketing system.

Can I notify my team of new changes or releases?

Yes. When a new change or release is created in SolarWinds, Mobile Message sends an SMS to let your team know. Critical updates reach them instantly via text.

How do I set up SolarWinds alerts via SMS?

Connect both accounts in Zapier and select which SolarWinds events (incidents, problems, changes) trigger SMS notifications. Your team receives alerts automatically when events occur.

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Ready to Try Mobile Message?

Our sign-up process takes just 2 minutes and gives you instant access to our bulk SMS platform. You can start sending messages today!

Start Messaging Now50 FREE SMS Credits