The moment a customer replies to a text is the clearest signal Mobile Message can pass into Salespype, and that reply means someone is engaged and worth adding to a pipeline. Waiting for someone to notice the message and copy the details across by hand is where new contacts get lost, especially when replies come in outside office hours.

Inbound SMS Received is the trigger that starts the automation, firing the instant a text lands in your Mobile Message inbox. From there it can run either of two Salespype actions, Add Contact to Leadflow, which creates the contact ready for follow up, or Add Contact to Campaign, which drops them straight into whichever campaign your team is running. Both keep a reply from sitting unread while a rep works through other jobs.

Because the automation only runs one way, from the text reply into Salespype, it suits teams who want inbound messages to build the contact list rather than expecting Salespype to trigger texts of its own. Connecting the two happens through Zapier, so once a Zap is live every reply gets logged the same way, without a rep needing to remember to add it.