Finishing a job and then remembering to add every customer to your review campaign by hand is easy to forget once you're already on to the next appointment, and a missed customer is one less chance at a five star review. A text reply from that same customer can close the gap without anyone opening a spreadsheet or a contacts list.

Connect Mobile Message's Inbound SMS Received trigger to Reputation Rooster so that when a customer replies to a message, they're created as a contact and invited straight into a review campaign. The follow up that used to sit on a to do list instead happens the moment they text back, and the invite goes out to run a campaign without you lifting a finger, so no customer slips through after a job well done.