A prospective buyer texts an agent about a listing, and within moments they exist as a proper contact inside RealHub365 with no one having to open the platform and add them by hand. RealHub365 keeps leads, listings and agency websites together, and Create Contact is the action that gets a new lead into that system the moment Mobile Message tells it someone has been in touch. That single record then carries through everything RealHub365 already tracks for that listing, so the agent isn't juggling a phone conversation in one place and a database in another.

Connected through Zapier, an inbound text from a buyer or tenant can run Create Contact straight away, and the same can happen once a message you've sent is confirmed delivered, so a lead who has replied or simply received your first text is already sitting in RealHub365 ready for the next follow up call. It means every buyer who reaches out by text is already a contact before the agent even calls them back.