QuickDesk SMS Integration

Yes - Mobile Message does integrate with QuickDesk!

Sales teams using QuickDesk can act quickly when a lead enters the CRM, but a first acknowledgement is easy to miss during a busy day. QuickDesk's Lead Trigger can start a Mobile Message workflow through Zapier when a lead is created, updated or deleted. The result can be a prompt text to the prospect or a new contact record for follow-up.

Send SMS can acknowledge a person lead, while Send SMS to List can alert an internal sales group about a new opportunity. Create Person Lead can also be used when a customer texts your Mobile Message number and your team wants that inbound message represented in QuickDesk. For company prospects, Create Company Lead provides a similar route into the CRM.

Each automation has one direction and a clear purpose. You choose whether QuickDesk starts the process or an inbound Mobile Message text creates a lead in QuickDesk. Zapier transfers only the fields and instructions you configure, so the connection does not maintain a live sync or automatically reconcile changes between the two platforms.
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A Zapier account and subscription is required for this integration.
Please view Zapier's pricing page for further information.

QuickDesk SMS Integration

What you can automate

Connect QuickDesk and Mobile Message through Zapier and these run on their own, with no code and no developer.

When Instant A QuickDesk lead record changes QuickDesk · Lead Trigger
Then Text the lead with a follow-up Mobile Message · Send SMS
Use this Zap
When Instant A QuickDesk lead event occurs QuickDesk · Lead Trigger
Then Alert the sales team by SMS Mobile Message · Send SMS to List
Use this Zap
When A prospect texts your Mobile Message number Mobile Message · Inbound SMS Received
Then Create a person lead in QuickDesk QuickDesk · Create Person Lead
Use this Zap
1.6 cents SMS Service
Bulk SMS at 1.6¢ per SMS

Exceptional SMS pricing starting at just 1.6¢ per message with your first purchase, offering great value without compromising on quality.

Direct Carrier SMS Delivery
100% Direct Delivery - Guaranteed

We don't route your messages offshore, like some bulk SMS providers. We deliver 100% of messages directly to Australian mobile carriers, for the fastest, most reliable delivery.

Free Dedicated SMS Number
FREE Dedicated Number

Get a dedicated vitrual number to send and receive SMS messages, at no extra cost! Perfect for two-way SMS messaging.

Everything QuickDesk supports on Zapier

Any of these can start or complete an SMS automation with Mobile Message.

Triggers 1
  • Lead Trigger — Trigger when a new recipe is created, updated or deleted.
Actions 6
  • Create Company Lead — Creates a company lead.
  • Create Person Lead — Creates a person lead.
  • Delete Lead — Delete a Lead.
  • Delete Multiple Leads — Delete Multiple Leads.
  • Update Company Lead — Update a Company Lead.
  • Update Person Lead — Update a Person Lead.

Everything Your Integration Needs

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Easy-to-Use Integration

Our SMS platform is simple to integrate with your existing application.

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Custom Sender IDs

Personalise your messages with a branded sender name, improving trust and engagement with your audience.

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Real-Time Delivery Receipts

Track your message statuses in real time, ensuring complete transparency and campaign effectiveness.

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Inbound SMS Handling

Receive replies and incoming messages directly into your app for seamless two-way communication.

QuickDesk + SMS: common questions

Can QuickDesk text a lead when its lead trigger fires?

Yes. QuickDesk's Lead Trigger can be paired with Mobile Message's Send SMS action in Zapier. You can use the lead fields available from the event to prepare an acknowledgement or follow-up message.

Can an inbound SMS create a QuickDesk person lead?

Yes. Mobile Message's Inbound SMS Received trigger can run QuickDesk's Create Person Lead action. Map the sender and message information into the lead fields supported by QuickDesk.

How do I set up QuickDesk lead alerts with Mobile Message?

Select QuickDesk and Mobile Message in Zapier, choose the relevant trigger and action, then test a sample lead or inbound text. No code is required. Both app accounts must be connected, and you need Zapier access to activate the workflow.

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Our sign-up process takes just 2 minutes and gives you instant access to our bulk SMS platform. You can start sending messages today!

Start Messaging Now50 FREE SMS Credits