Chasing a customer whose card has been declined usually means an email that sits unread or a phone call that goes to voicemail, while the payment stays stuck for another week. Payfunnels already knows the exact moment a payment fails, an invoice is created or a customer signs up for the first time. The chasing only becomes a problem when that knowledge does not reach the customer straight away.

Linking Payfunnels to Mobile Message through Zapier closes that gap by turning those events into a text message instead of an email that waits in an inbox. A failed payment can prompt a text asking the customer to update their card, a new invoice can trigger a reminder before it is even due, and a first successful recurring payment can send a short welcome confirming the subscription is active.

It runs the other way too, when a customer replies to one of those texts asking to stop their subscription, that reply can cancel it in Payfunnels straight away instead of sitting in a phone waiting to be actioned manually. The chasing and the cancelling both move faster once a text message is the trigger instead of an email.

Learn more about the integration with Payfunnels.