OpenCRM SMS Integration

Yes — Mobile Message integrates with OpenCRM. Send and receive SMS from the tools you already use.

Start a Free Trial Connect Now with Zapier

✓ 50 FREE SMS credits included when you sign up

OpenCRM logo
Mobile Message

About the OpenCRM integration

Sales replies land on a phone the moment a customer decides they are interested, but if that reply never makes it into the CRM the follow-up can slip through the cracks. A prospect texts back asking for a quote, and unless someone stops what they are doing to log a lead in OpenCRM, the conversation risks losing momentum before a salesperson even sees it.

Connecting Mobile Message to OpenCRM through Zapier closes that gap. When a customer replies to a text message, that reply can create or update a contact in OpenCRM, or turn straight into a lead sitting in the pipeline ready for follow up. If a message fails to deliver, the same connection can log an activity against the record, so the team knows straight away that another channel is needed, and an opportunity can still be raised once real interest is confirmed.

Every reply and delivery result ends up recorded against the right contact, lead or opportunity in OpenCRM without anyone pausing to type it in by hand. Sales teams get a complete, current view of who has replied and who still needs a nudge, without the double handling that comes from running SMS and a CRM as separate habits.
Categories:

A Zapier account and subscription is required for this integration. Please view Zapier's pricing page for further information.

What you can automate

Connect OpenCRM and Mobile Message through Zapier and these run on their own, with no code and no developer.

When A customer replies to a text message Mobile Message · Inbound SMS Received
Then Create or update their contact in OpenCRM OpenCRM · New/Update Contact
Use this Zap
When A prospect texts back showing interest Mobile Message · Inbound SMS Received
Then Create a new lead in OpenCRM OpenCRM · New/Update Lead
Use this Zap
When A text message delivery status changes Mobile Message · Delivery Status Updated
Then Log an activity against the record in OpenCRM OpenCRM · New/Update Activity
Use this Zap
When A customer replies confirming interest in a deal Mobile Message · Inbound SMS Received
Then Create an opportunity in OpenCRM OpenCRM · New/Update Opportunity
Use this Zap
1.6¢ per SMS on Your First Purchase

Your first purchase is just 1.6¢ per message at any volume, and credits never expire. Stock up early and enjoy lasting value.

100% Direct-to-Carrier Delivery

Every message goes directly to Australian mobile carriers, never through other SMS aggregators or offshore routes.

FREE Dedicated Number

Get a dedicated virtual number to send and receive SMS messages, at no extra cost! Perfect for two-way SMS messaging.

Everything OpenCRM supports on Zapier

Any of these can start or complete an SMS automation with Mobile Message.

Actions 5
  • New/Update Activity — Create or update an Activity in your OpenCRM system.
  • New/Update Company — Create or update a new company in your OpenCRM system.
  • New/Update Contact — Create or update a Contact in your OpenCRM system.
  • New/Update Lead — Create or update a Lead in your OpenCRM system.
  • New/Update Opportunity — Create or update an Opportunity in your OpenCRM system.

Everything Your Integration Needs

Easy-to-Use Integration
Easy-to-Use Integration

Our SMS platform is simple to integrate with your existing application.

Custom Sender IDs
Custom Sender IDs

Personalise your messages with a branded sender name, improving trust and engagement with your audience.

Real-Time Delivery Receipts
Real-Time Delivery Receipts

Track your message statuses in real time, ensuring complete transparency and campaign effectiveness.

Inbound SMS Handling
Inbound SMS Handling

Receive replies and incoming messages directly into your app for seamless two-way communication.

OpenCRM + SMS: common questions

Can OpenCRM automatically create a lead when a customer texts back?

Yes. Connect Mobile Message to OpenCRM through Zapier so that when a customer replies to a text message, a new lead is created in OpenCRM automatically, ready for a salesperson to follow up without anyone typing the details in by hand.

Will a failed text delivery show up as an activity in OpenCRM?

It can. Set up a Zap so a Delivery Status Updated event from Mobile Message logs an activity against the matching record in OpenCRM, giving the team a clear note that a message did not land and another channel may be needed.

How do I get SMS replies flowing into OpenCRM without hiring a developer?

You connect the two through Zapier using your Mobile Message and OpenCRM accounts. No code is needed, you simply choose the trigger and the OpenCRM action you want, such as creating a contact or a lead, and the Zap handles the rest.

Similar Integrations

DealMachine
DealMachine

Integrating DealMachine with Mobile Message can streamline real estate investing workflows by enabling prompt SMS notifications to property owners. Wh...

Learn More
ServiceM8
ServiceM8

Integrating ServiceM8 with Mobile Message can significantly streamline communication for field service businesses in Australia. By using Mobile Messag...

Learn More
Microsoft Dynamics 365 CRM
Microsoft Dynamics 365 CRM

The integration with Microsoft Dynamics 365 CRM can streamline communication for Australian businesses using Mobile Message by automating SMS notifica...

Learn More
Dubsado
Dubsado

Integrating Dubsado with Mobile Message can significantly enhance client communication for Australian businesses. With Dubsado streamlining client onb...

Learn More

Ready to Try Mobile Message?

Our sign-up process takes just 2 minutes and gives you instant access to our bulk SMS platform. You can start sending messages today!

Start Messaging Now