A regular customer finishes their tenth coffee and walks out with a free one waiting on their loyalty card, without anyone behind the counter having to manually type anything into a system or dig out a stamp card from behind the till. Getting there normally means a staff member remembers to check a card or an app every single visit, which is exactly the kind of small task that gets missed on a busy morning when the queue is out the door.

Oappso Loyalty's stamp and reward actions can run off a text message instead of a manual check at the counter. A customer texts in reply to a campaign, and Mobile Message's inbound SMS received trigger can apply a stamp to their loyalty card, or trigger the reward and reset action once they have earned enough stamps to claim something free. The connection runs through Zapier, so both accounts need to be linked before any of it works on its own.