Nutshell SMS Integration

Yes — Mobile Message integrates with Nutshell. Send and receive SMS from the tools you already use.

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✓ 50 FREE SMS credits included when you sign up

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Mobile Message

About the Nutshell integration

Sales teams often notice a new lead only after it has sat in the CRM for a while. Nutshell can record the lead, activity or won outcome, while Mobile Message can make the next customer-facing step happen promptly through a Zapier workflow.

When a new lead is created, Mobile Message can send an acknowledgement or create the person as a contact. A won lead can trigger a welcome SMS, and Activity Logged can send a reminder to a nominated list when a follow-up has been recorded. This keeps the CRM as the place for sales work while Mobile Message handles plain text communication.

The same connection can also respond to an inbound SMS by creating a lead or logging an activity in Nutshell. That gives staff a visible CRM record when a prospect texts your business. These are separate, one-directional Zaps rather than a background sync, so each trigger and result can be set up for a specific sales process.
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A Zapier account and subscription is required for this integration. Please view Zapier's pricing page for further information.

What you can automate

Connect Nutshell and Mobile Message through Zapier and these run on their own, with no code and no developer.

When Instant A new Nutshell lead is created Nutshell · New Lead
Then Text the prospect with an acknowledgement Mobile Message · Send SMS
Use this Zap
When Instant A Nutshell lead is marked won Nutshell · Lead Won
Then Text the customer a welcome message Mobile Message · Send SMS
Use this Zap
When A prospect texts your Mobile Message number Mobile Message · Inbound SMS Received
Then Create a Nutshell lead from the message Nutshell · Create Lead
Use this Zap
1.6¢ per SMS on Your First Purchase

Your first purchase is just 1.6¢ per message at any volume, and credits never expire. Stock up early and enjoy lasting value.

100% Direct-to-Carrier Delivery

Every message goes directly to Australian mobile carriers, never through other SMS aggregators or offshore routes.

FREE Dedicated Number

Get a dedicated virtual number to send and receive SMS messages, at no extra cost! Perfect for two-way SMS messaging.

Everything Nutshell supports on Zapier

Any of these can start or complete an SMS automation with Mobile Message.

Triggers 6
  • Activity Logged — Triggers when an Activity is logged.
  • Lead Won — Triggers when a lead is won.
  • New Activity — Triggers when new Activity is created.
  • New Company — Triggers when new Company is created.
  • New Lead — Triggers when a new Lead is created.
  • New Person — Triggers when new Person is created.
Actions 9
  • Create Company — Creates a new Company.
  • Create Lead — Creates a new Lead.
  • Create Person — Creates a new Person.
  • Log Activity — Creates and logs a new Activity.
  • Rerun CSV Import — Re-executes a previously completed CSV import with a new file, using the same column mapping and settings.
  • Update Company — Updates an existing Company.
  • Update Lead — Updates an existing Lead.
  • Update Lead Outcome — Updates a Lead Outcome.
Show all 9 actions
  • Update Person — Updates an existing Person.

Everything Your Integration Needs

Easy-to-Use Integration
Easy-to-Use Integration

Our SMS platform is simple to integrate with your existing application.

Custom Sender IDs
Custom Sender IDs

Personalise your messages with a branded sender name, improving trust and engagement with your audience.

Real-Time Delivery Receipts
Real-Time Delivery Receipts

Track your message statuses in real time, ensuring complete transparency and campaign effectiveness.

Inbound SMS Handling
Inbound SMS Handling

Receive replies and incoming messages directly into your app for seamless two-way communication.

Nutshell + SMS: common questions

Can Nutshell text a prospect when a new lead is created?

Yes. New Lead can trigger Send SMS in Mobile Message. Map the prospect's phone number and use the available lead fields to personalise the acknowledgement.

Can an inbound Mobile Message text create a Nutshell lead?

Yes. Inbound SMS Received can trigger Create Lead in Nutshell. The Zap can pass the sender and message information into a new lead record for the sales team to review.

How do I set up a Nutshell and Mobile Message Zap?

Choose a Nutshell trigger or the Mobile Message inbound SMS trigger in Zapier, then select the action you need. No code is required, but Nutshell, Mobile Message and Zapier accounts are needed.

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Ready to Try Mobile Message?

Our sign-up process takes just 2 minutes and gives you instant access to our bulk SMS platform. You can start sending messages today!

Start Messaging Now