NiceJob SMS Integration
Yes - Mobile Message does integrate with NiceJob!
Use Zapier to connect NiceJob events with Mobile Message actions. Send SMS can thank a customer or alert a manager, while Send SMS to List can share a review with a service team. Mobile Message’s Create Contact action can also add a person to the messaging platform when NiceJob provides a usable mobile number. These workflows keep each message tied to a clear event.
NiceJob actions can be useful when Mobile Message receives a reply. Inbound SMS Received can trigger NiceJob’s Create Case action, giving staff a record to investigate when a customer responds. This is a chosen automation between the two platforms, not a general record sync.
The practical effect is quicker attention after reviews and more traceable follow-up when customers text back. Teams can celebrate positive feedback, escalate an issue, or create a NiceJob case from an inbound message. Configure each Zap around the event and outcome your staff can act on.
A Zapier account and subscription is required for this integration.
Please view Zapier's pricing page for further information.
What you can automate
Connect NiceJob and Mobile Message through Zapier and these run on their own, with no code and no developer.
1.6¢ per SMS on Your First Purchase
Your first purchase is just 1.6¢ per message at any volume, and credits never expire. Stock up early and enjoy lasting value.
100% Direct-to-Carrier Delivery
Every message goes directly to Australian mobile carriers, never through other SMS aggregators or offshore routes.
FREE Dedicated Number
Get a dedicated virtual number to send and receive SMS messages, at no extra cost! Perfect for two-way SMS messaging.
Everything NiceJob supports on Zapier
Any of these can start or complete an SMS automation with Mobile Message.
Triggers 2
- Person Created or Updated — Triggers when a new person is created or an existing person is updated.
- Review Created or Updated — Triggers when a new review is created or an existing review is updated.
Actions 8
- Create Booking — Creates a new Booking.
- Create Case — Creates a new case.
- Create Employee — Creates a new employee.
- Create Invoice — Creates a new Invoice.
- Create or Update Person — Creates a new Person or updates an exisitng person with the given email.
- Create Payment — Creates a new payment.
- Create Visit — Creates a new visit.
- Enroll Contact — Enrolls a contact into a NiceJob campaign, defaulting to the Get Reviews campaign.
Everything Your Integration Needs
Easy-to-Use Integration
Our SMS platform is simple to integrate with your existing application.
Custom Sender IDs
Personalise your messages with a branded sender name, improving trust and engagement with your audience.
Real-Time Delivery Receipts
Track your message statuses in real time, ensuring complete transparency and campaign effectiveness.
Inbound SMS Handling
Receive replies and incoming messages directly into your app for seamless two-way communication.
NiceJob + SMS: common questions
Can NiceJob send an SMS when a review is created?
Yes. NiceJob’s Review Created or Updated trigger can run Mobile Message’s Send SMS action. Use the review information in the message to notify a manager, thank a customer or direct a service team to review the feedback.
Can a customer SMS create a NiceJob case?
Yes. Mobile Message’s Inbound SMS Received trigger can start a Zap using NiceJob’s Create Case action. Include the sender and message content in the case fields so the team can see why follow-up is needed.
What accounts are needed for a NiceJob SMS workflow?
Set it up in Zapier without code using NiceJob, Mobile Message and Zapier accounts. Choose a NiceJob trigger or Mobile Message’s inbound SMS trigger, select the matching action, map the available fields and test the workflow before enabling it.
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