MyGadgetRepairs SMS Integration

Yes - Mobile Message does integrate with MyGadgetRepairs!

A repair shop receives a new ticket or appointment update while technicians are already working through the queue. MyGadgetRepairs can trigger a Zap from New Ticket, New Updated Appointment or New Customer Purchase. Mobile Message can then send a plain text update to the customer, helping them know that the repair, booking or purchase has been recorded without a staff member copying details into a separate message.

New Warranty and New Ticket Comments can also provide useful points for customer communication. Mobile Message's Send SMS action handles the visible notification, while Create Contact or Update Contact can maintain the corresponding customer record when the event contains suitable details. Add Contact to List is useful for placing customers into a service or product group.

The connection is made through Zapier and configured as individual one-way workflows. It does not imply a native ticket synchronisation. Choose the MyGadgetRepairs event, select the Mobile Message action and map only the information needed for the SMS or contact record.

A Zapier account and subscription is required for this integration.
Please view Zapier's pricing page for further information.

MyGadgetRepairs SMS Integration

What you can automate

Connect MyGadgetRepairs and Mobile Message through Zapier and these run on their own, with no code and no developer.

When A new repair ticket is created MyGadgetRepairs · New Ticket
Then Text the customer with ticket confirmation Mobile Message · Send SMS
Use this Zap
When A repair appointment is updated MyGadgetRepairs · New Updated Appointment
Then Text the customer with appointment details Mobile Message · Send SMS
Use this Zap
When A customer purchase is recorded MyGadgetRepairs · New Customer Purchase
Then Create the customer in Mobile Message Mobile Message · Create Contact
Use this Zap
When A new warranty is created MyGadgetRepairs · New Warranty
Then Add the customer to a service list Mobile Message · Add Contact to List
Use this Zap
1.6 cents SMS Service
Bulk SMS at 1.6¢ per SMS

Exceptional SMS pricing starting at just 1.6¢ per message with your first purchase, offering great value without compromising on quality.

Direct Carrier SMS Delivery
100% Direct Delivery - Guaranteed

We don't route your messages offshore, like some bulk SMS providers. We deliver 100% of messages directly to Australian mobile carriers, for the fastest, most reliable delivery.

Free Dedicated SMS Number
FREE Dedicated Number

Get a dedicated vitrual number to send and receive SMS messages, at no extra cost! Perfect for two-way SMS messaging.

Everything MyGadgetRepairs supports on Zapier

Any of these can start or complete an SMS automation with Mobile Message.

Triggers 59
  • New Appointment — Triggers when a new appointment is created.
  • New Asset — Triggers when a new asset is created.
  • New Asset Type — Triggers when a new asset type is created.
  • New Brand — Triggers when a new brand is created.
  • New Category — Triggers when a new category is created.
  • New Custom Field — Triggers when a new custom field is created.
  • New Custom Fields Category — Triggers when a new custom field category is created
  • New Customer — Triggers when a new customer is created.
Show all 59 triggers
  • New Customer Group — Triggers when a new customer group is created.
  • New Customer Purchase — Triggers when a new customer purchase is created.
  • New Daily Purchases — Triggers when a new daily purchases report is created.
  • New Daily Sales — Triggers when a new daily sales report is created.
  • New Deleted Shipment — Triggers when a shipment is deleted.
  • New Estimate — Triggers when a new pos estimate is created.
  • New Expense — Triggers when a new expense is created.
  • New Expense Category — Triggers when a new expense category is created.
  • New Issue Type — Triggers when a new issue type is created.
  • New Lead — Triggers when a new lead is created.
  • New Milestone — Triggers when a new milestone is created.
  • New Model — Triggers when a new model is created.
  • New Model Group — Triggers when a new model group is created.
  • New Monthly Purchases — Triggers when a new monthly purchases report is created.
  • New Monthly Sales — Triggers when a new monthly sales report is created.
  • New Notification — Triggers when a new system notification is generated.
  • New Payment — Triggers when a new payment is created.
  • New Payment Method — Triggers when a new payment method is created.
  • New POS on Hold — Triggers when a new pos hold is created.
  • New POS Order — Triggers when a new pos invoice is created.
  • New Preset — Triggers when a new preset is created.
  • New Preset Categories — Triggers when a new support ticket preset is created.
  • New Product — Triggers when a new product is created.
  • New Project — Triggers when a new project is created.
  • New Project Category — Triggers when a new project category is created.
  • New Project Message — Triggers when a new project message is created.
  • New Project Status — Triggers when a new project status is created.
  • New Project Tag — Triggers when a new project tag is created.
  • New Project Task — Triggers when a new project task is created.
  • New Purchase Order — Triggers when a new purchase order (PO) is created.
  • New Reminder — Triggers when a new reminder is created.
  • New Shipment — Triggers when a new shipment is created.
  • New Status — Triggers when a new status is created.
  • New Stock — Triggers when new stock is created.
  • New Stock Adjustment — Triggers when new stock adjustment is created.
  • New Stock Count — Triggers when new stock count is created.
  • New Stock Serials — Triggers when a new stock serial is created.
  • New Supplier — Triggers when a new supplier is created.
  • New Tax Rate — Triggers when a new tax rate is created.
  • New Ticket — Triggers when a new ticket is created.
  • New Ticket Comments — Triggers when a new ticket comments is created.
  • New Ticket Invoice — Triggers when a new ticket invoices is created.
  • New Ticket Time Log — Triggers when a new ticket time log is created.
  • New Time Clock — Triggers when a new time clock entry is created.
  • New Updated Appointment — Triggers when an existing appointment is updated.
  • New Updated Customer — Triggers when an existing customer has been updated.
  • New Updated Estimate — Triggers when an existing estimate has been updated/approved.
  • New Updated Product — Triggers when an existing product has been updated.
  • New Updated Ticket — Triggers when an existing ticket has been updated.
  • New User — Triggers when a new user is created.
  • New Warranty — Triggers when a new warrantyis created.
Actions 65
  • Add Tag to Project — Add tag to an existing Project
  • Add Tag to Project Task — Add tag to an existing Project Task
  • API Request (Beta) — This is an advanced action which makes a raw HTTP request that includes this integration's authentication.
  • Attach Video — Attach a video link to the ticket
  • Create Appointment — Creates an Appointment
  • Create Asset — Creates a new Asset.
  • Create Asset Type — Creates a New Asset Type
  • Create Brand — Creates a New Brand
Show all 65 actions
  • Create Category — Creates a new Category
  • Create Customer — Creates a Customer.
  • Create Inbound Call Notification — Created a notification in MGR and assign the inbound call to the ticket, lead or the customer.
  • Create Lead — Creates a Lead.
  • Create Model — Creates a New Model
  • Create Payment — Creates a Payment, please note that you can send multiple payments for one invoice or invoices.
  • Create POS Hold Order — Creates a new POS Hold order.
  • Create POS Order — Creates a new POS order.
  • Create Product — Creates a product.
  • Create Project — Creates a new project.
  • Create Project Message — Creates a new message related to a project or a task.
  • Create Project Tag — Creates a new Project Tag
  • Create Project Task — Delete a Project Task.
  • Create Reminder — Creates a new Reminder.
  • Create RMM Alert — Creates an RMM alert in MGR and then triggers an Automation if configured.
  • Create Stock — Creates a Stock entry
  • Create Stock Adjustment — Creates a Stock Adjustment entry
  • Create Ticket — Creates a Ticket.
  • Create Ticket Comment — Creates a Ticket Comment
  • Create Ticket Timer — Creates a ticket timer entry
  • Create Time Clock Entry — Create a Time Clock Entry for your staff
  • Delete Asset — Deletes an existing Asset.
  • Delete Brand — Delete an existing brand.
  • Delete Category — Delete an existing Category.
  • Delete Customer — Delete a Customer.
  • Delete Lead — Deletes an existing lead.
  • Delete Model — Delete an existing Model.
  • Delete POS on Hold Order — Delete an existing pos on hold order.
  • Delete Product — Delete an existing product.
  • Delete Project — Delete an existing project.
  • Delete Project Message — Delete an existing project message.
  • Delete Project Task — Delete an existing project task.
  • Delete Reminder — Delete an existing reminder.
  • Delete Stock — Delete an existing Stock entry.
  • Delete Stock Adjustment — Delete an existing Stock Adjustment entry.
  • Delete Stock Serials — Delete an existing Stock Serials entry.
  • Delete Ticket — Delete an existing ticket.
  • Delete Ticket Timer — Deletes Ticket Timer
  • Delete Time Clock — Deletes an exiting time clock entry
  • Update Appointment — Update existing appointment
  • Update Asset — Update an existing asset.
  • Update Brand — Updates an existing Brand
  • Update Category — Update an existing Category
  • Update Customer — Update an existing customer.
  • Update Lead — Updates an existing Lead
  • Update Model — Updates an existing Model
  • Update Product — Update an existing product.
  • Update Project — Update an existing project.
  • Update Project Message — Update an existing message associated with a project or a task.
  • Update Project Task — Update an existing project task.
  • Update Reminder — Update an existing reminder.
  • Update Stock — Update an existing Stock
  • Update Stock Adjustment — Update an existing Stock Adjustment
  • Update Stock Serials — Update an existing Stock Serials
  • Update Ticket — Update an existing ticket.
  • Update Ticket Timer — Update Ticket Timer
  • Update Time Clock — Updates an existing time clock entry

Everything Your Integration Needs

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Easy-to-Use Integration

Our SMS platform is simple to integrate with your existing application.

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Custom Sender IDs

Personalise your messages with a branded sender name, improving trust and engagement with your audience.

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Real-Time Delivery Receipts

Track your message statuses in real time, ensuring complete transparency and campaign effectiveness.

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Inbound SMS Handling

Receive replies and incoming messages directly into your app for seamless two-way communication.

MyGadgetRepairs + SMS: common questions

Can MyGadgetRepairs text a customer when a ticket is created?

Yes. New Ticket can trigger Mobile Message's Send SMS action. Use the ticket and customer fields supplied by MyGadgetRepairs to send a confirmation or service update.

Can an updated repair appointment send an SMS?

Yes. New Updated Appointment can start a Zap using Send SMS. The message can include the updated appointment information available from the MyGadgetRepairs trigger.

What do I need to connect MyGadgetRepairs and Mobile Message?

You need MyGadgetRepairs, Mobile Message and Zapier accounts. Set up the workflow in Zapier without code, select the repair event and Mobile Message action, test the mapping and activate the Zap.

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