Online store operators often need to acknowledge an order, react to a stock change or follow up with a newly registered customer before the next task takes over. MyCashflow can provide events for a new customer, a new order, a stock change, a customer group change or an email subscription change. These events can begin a specific SMS workflow through Mobile Message.

Through Zapier, a new MyCashflow order can send a plain text confirmation, while a new customer can create a Mobile Message contact or add that person to a list. A stock change can alert the operations team when the available product information indicates that attention is needed. MyCashflow also offers actions such as Register Order Shipment and Create Order Comment, but Mobile Message’s listed triggers do not provide a sensible reason to run those actions in this connection. The useful workflows therefore run from MyCashflow into Mobile Message. This does not synchronise store customers or order status between the services. It responds to the event and action you configure in Zapier. Choose the customer or team recipient, map the order or stock fields and test the message carefully before enabling live store activity.