Picture this: a customer makes a payment through Mollie and your team needs to send an instant confirmation before they leave your site. When a new payment is created or a new invoice is issued in Mollie, you can use Mobile Message to text the customer immediately with a receipt or payment reminder. If a refund is processed, you can notify them about the credit back to their account straight away.

Mollie handles the payment processing, but Mobile Message takes the communication to the next step. When a chargeback occurs or a settlement is finalised, you can keep customers and your team in sync with automatic SMS updates. Orders flow through Mollie and can turn into text notifications, giving customers visibility on what's happening with their transaction.

By connecting Mollie to Mobile Message via Zapier, you turn payment events into customer conversations. Your payment confirmations arrive by SMS alongside email, and customers feel informed every step of the way. Your team stays updated too, so disputes and issues surface quickly.