MakePlans SMS Integration

Yes — Mobile Message integrates with MakePlans. Send and receive SMS from the tools you already use.

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✓ 50 FREE SMS credits included when you sign up

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Mobile Message

About the MakePlans integration

A booking is cancelled while the team is serving customers, and the person responsible may not see the change until much later. MakePlans manages appointments, classes, events and signups, while Mobile Message can send a prompt SMS when booking activity needs attention. Zapier passes the selected MakePlans event into the Mobile Message action.

Use New Booking Confirmed to send a confirmation message, Booking Cancelled to alert a coordinator or customer, and Booking Verified when a booking has passed its verification step. New Customer can also notify staff that someone has booked for the first time. These messages can include the booking details available from MakePlans and a recipient number mapped in Zapier.

The result is clearer communication around changes that matter. Staff can react to cancellations, and customers can receive timely booking notices without someone copying details by hand. This is a one-way automation for each Zap, rather than a two-way booking connection.
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A Zapier account and subscription is required for this integration. Please view Zapier's pricing page for further information.

What you can automate

Connect MakePlans and Mobile Message through Zapier and these run on their own, with no code and no developer.

When Instant A MakePlans booking is confirmed MakePlans · New Booking Confirmed
Then Text the customer a confirmation Mobile Message · Send SMS
Use this Zap
When Instant A MakePlans booking is cancelled MakePlans · Booking Cancelled
Then Text the customer about cancellation Mobile Message · Send SMS
Use this Zap
When Instant A booking is verified MakePlans · Booking Verified
Then Text the coordinator to proceed Mobile Message · Send SMS
Use this Zap
1.6¢ per SMS on Your First Purchase

Your first purchase is just 1.6¢ per message at any volume, and credits never expire. Stock up early and enjoy lasting value.

100% Direct-to-Carrier Delivery

Every message goes directly to Australian mobile carriers, never through other SMS aggregators or offshore routes.

FREE Dedicated Number

Get a dedicated virtual number to send and receive SMS messages, at no extra cost! Perfect for two-way SMS messaging.

Everything MakePlans supports on Zapier

Any of these can start or complete an SMS automation with Mobile Message.

Triggers 4
  • Booking Cancelled — Triggers when a booking is cancelled.
  • Booking Verified — Triggers when a new booking is verified.
  • New Booking Confirmed — Triggers when a new booking is confirmed.
  • New Customer — Triggers when an appointment by a new customer is made on the MakePlans booking site.
Actions 5
  • Cancel Booking — Cancel a booking.
  • Confirm Booking — Confirm a booking.
  • Create Booking — Create a booking.
  • Create Customer — Create new customer. Please note that either name, email or phone number is required for creating a customer.
  • Decline Booking — Decline a booking.

Everything Your Integration Needs

Easy-to-Use Integration
Easy-to-Use Integration

Our SMS platform is simple to integrate with your existing application.

Custom Sender IDs
Custom Sender IDs

Personalise your messages with a branded sender name, improving trust and engagement with your audience.

Real-Time Delivery Receipts
Real-Time Delivery Receipts

Track your message statuses in real time, ensuring complete transparency and campaign effectiveness.

Inbound SMS Handling
Inbound SMS Handling

Receive replies and incoming messages directly into your app for seamless two-way communication.

MakePlans + SMS: common questions

Can MakePlans send a confirmation SMS for a booking?

Yes. New Booking Confirmed can start a Zap that uses Mobile Message Send SMS. Include the appointment or event details supplied by MakePlans and map the customer's mobile number for the confirmation.

Can I text someone when a MakePlans booking is cancelled?

Yes. Booking Cancelled is an available MakePlans trigger. Pair it with Send SMS to notify the customer, coordinator or another recipient when the cancellation is recorded.

How do I set up MakePlans SMS notifications?

Create the notification in Zapier with a MakePlans trigger and a Mobile Message action. There is no code to write. Your setup needs both a MakePlans account and a Mobile Message account, authorised through Zapier.

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