Lunni SMS Integration

Property and asset managers who use Lunni to keep every device, component and piece of real estate logged in one place often deal with tenants and contractors who text rather than email. Their Outlook calendar already feeds into Lunni through Save Microsoft Outlook Event, and incoming correspondence gets logged through Save Email, but a text message sits outside both of those records unless someone copies it across by hand.

Zapier closes that gap by linking Mobile Message's Inbound SMS Received trigger to Lunni's Save Email action, so a text from a tenant or contractor is logged in Lunni the same way a received email would be. It means the property record stays complete even when someone chooses to text instead of write, without a manager needing to check two separate places to piece the full history together.

This suits teams who already lean on Lunni to hold every detail about their devices and properties, and who don't want a phone conversation to become the one gap in that record. The text becomes part of the same trail as the calendar invites and emails already flowing in, logged the moment it arrives rather than whenever someone remembers to add it.