Loyalty programmes fail when customers forget they exist. When someone earns a stamp or hits a reward milestone in Loopy Loyalty, sending them an SMS keeps them engaged and encourages them to come back. A text saying "You are one stamp away from a free coffee" drives repeat visits faster than hoping they check the app. When a reward is redeemed, a customer earns their first stamp, or a special achievement unlocks, you can send them an instant message.

Loopy Loyalty's events connect to Mobile Message so you can text customers at every loyalty milestone. When stamps are added, rewards are earned or redeemed, or a new member enrolls, you can send SMS to celebrate the win and remind them what comes next. You can also collect customer phone numbers during enrollment and add them to your Mobile Message lists. This creates a direct channel to reward your best customers without relying on app notifications.