An attendee signs in at an open house, shares contact details and expects the conversation to continue. Kagent can send that sign-in event into Mobile Message, so the first follow-up does not depend on an agent remembering who arrived. New Open House Sign In is suited to an immediate thank-you text, while New Survey Response can begin a more specific follow-up based on the person’s answers.

Through Zapier, Kagent can trigger Mobile Message Send SMS, Create Contact, Add Contact to List or Send SMS to List. A text can thank someone for attending, provide the next inspection detail or invite them to reply with a preferred time. The Kagent record remains the place for sign-ins and survey responses, while Mobile Message handles direct SMS delivery. You can also create a contact or add the person to a list for later property updates, provided the relevant mobile number and permission are available. This is a one-directional workflow rather than a synchronised database. The result is a more timely follow-up after an open house, with useful context still available to the sales team in Kagent.