NMI Merchant Central SMS Integration

Yes - Mobile Message does integrate with NMI Merchant Central!

Payments processors, merchant acquirers and resellers running NMI Merchant Central know that speed matters. When a new lead comes in, you want to qualify them fast. When a ticket lands - a merchant support request, a documentation issue, a compliance question - you need to respond quickly. If you're juggling leads and tickets across email, phone and chat, you're moving too slowly.

Your team needs the leads and tickets to flow where they matter most. When a new lead is created in NMI Merchant Central, that prospect should go into your communication system immediately. When a lead status changes - from new to qualified to ready to convert - the right people need to know right away, ideally via a text they'll see in seconds.

When merchants or prospects text in with questions, those messages should become tickets in NMI automatically. Connect NMI Merchant Central to Mobile Message via Zapier, and your leads flow into your SMS network while your incoming texts become tracked tickets. Your team stays in sync, follows up faster, and converts more leads because communication is automatic.
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Connect Now with Zapier SMS Pricing Start a Free Trial50 FREE SMS Credits

A Zapier account and subscription is required for this integration.
Please view Zapier's pricing page for further information.

NMI Merchant Central SMS Integration

What you can automate

Connect NMI Merchant Central and Mobile Message through Zapier and these run on their own, with no code and no developer.

When Instant A lead is created in NMI NMI Merchant Central · Lead Created
Then Add them as a contact in Mobile Message Mobile Message · Create Contact
Use this Zap
When Instant A lead status is updated NMI Merchant Central · Lead Status Updated
Then Text the lead with next steps Mobile Message · Send SMS
Use this Zap
When A customer texts Mobile Message Mobile Message · Inbound SMS Received
Then Create a support ticket in NMI NMI Merchant Central · Create New Ticket
Use this Zap
When Instant Lead details are updated NMI Merchant Central · Lead Updated
Then Update their contact record in Mobile Message Mobile Message · Update Contact
Use this Zap
1.6 cents SMS Service
Bulk SMS at 1.6¢ per SMS

Exceptional SMS pricing starting at just 1.6¢ per message with your first purchase, offering great value without compromising on quality.

Direct Carrier SMS Delivery
100% Direct Delivery - Guaranteed

We don't route your messages offshore, like some bulk SMS providers. We deliver 100% of messages directly to Australian mobile carriers, for the fastest, most reliable delivery.

Free Dedicated SMS Number
FREE Dedicated Number

Get a dedicated vitrual number to send and receive SMS messages, at no extra cost! Perfect for two-way SMS messaging.

Everything NMI Merchant Central supports on Zapier

Any of these can start or complete an SMS automation with Mobile Message.

Triggers 14
  • Lead Created — Triggers when a lead is created.
  • Lead Deleted — Triggers when a lead is deleted.
  • Lead Email Received — Triggers when a lead email is received.
  • Lead File Uploaded — Triggers when a lead file is uploaded.
  • Lead Note Added — Triggers when a lead note is added.
  • Lead Restored — Triggers when a lead is restored.
  • Lead Status Updated — Triggers when a lead's status is updated.
  • Lead Updated — Triggers when a lead is updated.
Show all 14 triggers
  • Ticket Checklist Updated — Triggers when a ticket checklist is updated.
  • Ticket Commented — Triggers when a ticket is commented.
  • Ticket Created — Triggers when a ticket is created.
  • Ticket Resolved — Triggers when a ticket is Resolved.
  • Ticket Type Updated — Triggers when a ticket type is updated.
  • Ticket Updated — Triggers when a ticket is updated.
Actions 12
  • Add Comment to Ticket — Add Comment to Ticket.
  • Add File to Lead — Add file to a lead.
  • Add Note to Lead — Add note to a lead.
  • API Request (Beta) — This is an advanced action which makes a raw HTTP request that includes this integration's authentication.
  • Assign User(s) to Lead — Assign user(s) to a lead.
  • Create New Lead — Create a new lead.
  • Create New Ticket — Create a new Ticket.
  • Send Email to Lead — Send email to a lead.
Show all 12 actions
  • Send SMS to Lead — Send SMS to a lead.
  • Update Existing Ticket — Update Existing Ticket.
  • Update Lead — Update an existing lead.
  • Update Lead Status — Update status of a lead.

Everything Your Integration Needs

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Easy-to-Use Integration

Our SMS platform is simple to integrate with your existing application.

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Custom Sender IDs

Personalise your messages with a branded sender name, improving trust and engagement with your audience.

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Real-Time Delivery Receipts

Track your message statuses in real time, ensuring complete transparency and campaign effectiveness.

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Inbound SMS Handling

Receive replies and incoming messages directly into your app for seamless two-way communication.

NMI Merchant Central + SMS: common questions

Can I send an SMS when a lead status changes in NMI?

Yes. When a lead moves from one status to another, you can trigger an SMS to them with updated information, next steps or a call to action.

Can I create tickets in NMI when customers text Mobile Message?

Yes. Incoming SMS messages can automatically create new tickets in NMI Merchant Central, so nothing gets lost and every customer message is tracked.

How do I get NMI Merchant Central and Mobile Message talking?

Connect both platforms to Zapier, then create automation rules linking NMI triggers to Mobile Message actions or vice versa. Zapier handles all field mapping without code.

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Ready to Try Mobile Message?

Our sign-up process takes just 2 minutes and gives you instant access to our bulk SMS platform. You can start sending messages today!

Start Messaging Now50 FREE SMS Credits