Integration Social SMS Integration

Yes — Mobile Message integrates with Integration Social. Send and receive SMS from the tools you already use.

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✓ 50 FREE SMS credits included when you sign up

About the Integration Social integration

Missed replies cost deals. A prospect texts back asking about availability, and if that message sits unread for a few hours, the lead often moves on to whoever answers first instead of waiting around for a reply. Integration Social is built to keep lead communication moving across SMS and social messengers, with appointment booking and AI support layered on top, but all of that only starts working once a lead actually exists in the system for it to act on.

Connecting Mobile Message to Integration Social through Zapier closes that gap. When a customer replies to one of your texts, Mobile Message's inbound SMS trigger can create a new lead in Integration Social automatically, so the reply becomes a record your team can act on straight away rather than something sitting unread on a phone. Nobody has to copy details across by hand, and the lead is ready for whatever appointment booking or follow up sequence Integration Social runs next, across whichever channel the conversation continues on.

Categories:

CRM (Customer Relationship Management)

A Zapier account and subscription is required for this integration. Please view Zapier's pricing page for further information.

Tip: If you're simply looking to send a message to all your contacts, you may not need an integration at all. Most platforms let you export your contacts — you can then import them into Mobile Message and send an SMS to everyone in just a few clicks.

What you can automate

Connect Integration Social and Mobile Message through Zapier and these run on their own, with no code and no developer.

When A customer replies to your SMS Mobile Message · Inbound SMS Received

Then Create them as a new lead Integration Social · Create New Lead

Use this Zap

1.6¢ per SMS on Your First Purchase

Your first purchase is just 1.6¢ per message at any volume, and credits never expire. Stock up early and enjoy lasting value.

100% Direct-to-Carrier Delivery

Every message goes directly to Australian mobile carriers, never through other SMS aggregators or offshore routes.

FREE Dedicated Number

Get a dedicated virtual number to send and receive SMS messages, at no extra cost! Perfect for two-way SMS messaging.

Everything Integration Social supports on Zapier

Any of these can start or complete an SMS automation with Mobile Message.

Actions 1

Create New Lead — Creates a new Lead in the system.

Everything Your Integration Needs

Easy-to-Use Integration

Our SMS platform is simple to integrate with your existing application.

Custom Sender IDs

Personalise your messages with a branded sender name, improving trust and engagement with your audience.

Real-Time Delivery Receipts

Track your message statuses in real time, ensuring complete transparency and campaign effectiveness.

Inbound SMS Handling

Receive replies and incoming messages directly into your app for seamless two-way communication.

Integration Social + SMS: common questions

Can Integration Social create a lead when someone texts my business?

Yes. Connect Mobile Message to Integration Social through Zapier and set Inbound SMS Received as the trigger. Every time a customer replies, a new lead is created in Integration Social automatically, ready for your team to follow up without checking a phone.

Will the lead created in Integration Social include the customer's reply?

The zap passes through the details Mobile Message captures when someone texts in, including their number, so it can be used to create the lead record in Integration Social without anyone typing it in by hand.

How do I set up the connection between Mobile Message and Integration Social?

You need active accounts with both Mobile Message and Integration Social, plus a Zapier account to build the zap. No coding is required, just choose Inbound SMS Received as the trigger and Create New Lead as the action, then turn it on.

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