Instil SMS Integration
Yes - Mobile Message does integrate with Instil!
When a supporter texts your organisation, that reply can create a new constituent record, open a ticket for the team to follow up on, or append fresh details to an existing constituent depending on what the message needs. For a nonprofit tracking major gifts and long-term relationships, that means a text from a donor or supporter is captured in Instil the moment it arrives, rather than waiting on someone to transcribe it after the fact. A gift officer juggling dozens of relationships gets one less thing to remember, because the record updates itself while they move on to the next call.
A Zapier account and subscription is required for this integration.
Please view Zapier's pricing page for further information.
What you can automate
Connect Instil and Mobile Message through Zapier and these run on their own, with no code and no developer.
Bulk SMS at 1.6¢ per SMS
Exceptional SMS pricing starting at just 1.6¢ per message with your first purchase, offering great value without compromising on quality.
100% Direct Delivery - Guaranteed
We don't route your messages offshore, like some bulk SMS providers. We deliver 100% of messages directly to Australian mobile carriers, for the fastest, most reliable delivery.
FREE Dedicated Number
Get a dedicated vitrual number to send and receive SMS messages, at no extra cost! Perfect for two-way SMS messaging.
Everything Instil supports on Zapier
Any of these can start or complete an SMS automation with Mobile Message.
Actions 9
- Append Data to Constituent — This is similar to Update Constituent, but it will only append new data. If data for a given field already exists, that data will be used rather than what is passed to it in Zapier.
- Create Campaign — Creates a new campaign record.
- Create Constituent — Creates a new constituent record.
- Create Ticket — Creates a new ticket record.
- Create Transaction — Creates a new transaction record.
- Update Campaign — Updates an existing campaign record.
- Update Constituent — Updates an existing constituent record.
- Update Ticket — Updates an existing ticket record.
Show all 9 actions
- Update Transaction — Updates an existing transaction record.
Everything Your Integration Needs
Easy-to-Use Integration
Our SMS platform is simple to integrate with your existing application.
Custom Sender IDs
Personalise your messages with a branded sender name, improving trust and engagement with your audience.
Real-Time Delivery Receipts
Track your message statuses in real time, ensuring complete transparency and campaign effectiveness.
Inbound SMS Handling
Receive replies and incoming messages directly into your app for seamless two-way communication.
Instil + SMS: common questions
Can a text reply create a new constituent record in Instil?
Yes. Mobile Message's Inbound SMS Received trigger can be connected to Instil's Create Constituent action through Zapier, so a supporter texting your organisation for the first time is added to Instil automatically.
Can a supporter's text open a support ticket instead of a full record?
It can. The same Inbound SMS Received trigger can be pointed at Instil's Create Ticket action instead, so a question that comes in by text gets logged as a ticket for your team to work through.
How do I connect Mobile Message with Instil for constituent updates?
You need active Mobile Message and Instil accounts along with a Zapier account to build the Zap. Setup happens inside Zapier by choosing the trigger and action, with nothing to code or install.
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Learn MoreReady to Try Mobile Message?
Our sign-up process takes just 2 minutes and gives you instant access to our bulk SMS platform. You can start sending messages today!