Infomail SMS Integration

Yes — Mobile Message integrates with Infomail. Send and receive SMS from the tools you already use.

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✓ 50 FREE SMS credits included when you sign up

About the Infomail integration

A customer replying to a text is one of the clearest signals a business gets that someone is interested and paying attention right now. Infomail exists to grow and manage an email list, sending newsletters and transactional emails, but it can only send to someone once they are actually a contact in that list.

Mobile Message links to Infomail through Zapier so an inbound reply does not stay a text message. Zapier can add or update that customer as a contact in Infomail the moment they text back, and it can send them a transactional email straight away if the reply calls for more detail than a text can hold. It also means a support answer that starts as an SMS can be backed up with a fuller email, without staff copying details between two separate tools.

Categories:

Email Newsletters

A Zapier account and subscription is required for this integration. Please view Zapier's pricing page for further information.

Tip: If you're simply looking to send a message to all your contacts, you may not need an integration at all. Most platforms let you export your contacts — you can then import them into Mobile Message and send an SMS to everyone in just a few clicks.

What you can automate

Connect Infomail and Mobile Message through Zapier and these run on their own, with no code and no developer.

When A customer replies to a text Mobile Message · Inbound SMS Received

Then Add them as a contact in Infomail Infomail · Add or Update Contact

Use this Zap

When A customer texts back needing more detail Mobile Message · Inbound SMS Received

Then Send them a transactional email with the information Infomail · Send Transactional Email

Use this Zap

1.6¢ per SMS on Your First Purchase

Your first purchase is just 1.6¢ per message at any volume, and credits never expire. Stock up early and enjoy lasting value.

100% Direct-to-Carrier Delivery

Every message goes directly to Australian mobile carriers, never through other SMS aggregators or offshore routes.

FREE Dedicated Number

Get a dedicated virtual number to send and receive SMS messages, at no extra cost! Perfect for two-way SMS messaging.

Everything Infomail supports on Zapier

Any of these can start or complete an SMS automation with Mobile Message.

Actions 3

Add or Update Contact — Add Contact to a List or Update Contact if already exists
Send Transactional Email — Sends a transactional email.
Unsubscribe Contact — Unsubscribe a Contact from a List.

Everything Your Integration Needs

Easy-to-Use Integration

Our SMS platform is simple to integrate with your existing application.

Custom Sender IDs

Personalise your messages with a branded sender name, improving trust and engagement with your audience.

Real-Time Delivery Receipts

Track your message statuses in real time, ensuring complete transparency and campaign effectiveness.

Inbound SMS Handling

Receive replies and incoming messages directly into your app for seamless two-way communication.

Infomail + SMS: common questions

Can Infomail add someone as a contact when they reply to a Mobile Message text?

Yes, when a customer replies to a text, Zapier can add them as a new contact in Infomail or update their existing details, so the list reflects real replies rather than a manual export.

Can a transactional email go out automatically after someone texts back?

Yes, the same Inbound SMS Received event can trigger Infomail's Send Transactional Email action, so a customer who texts in with a question can receive a fuller email reply without staff sending it by hand.

What's needed to connect Mobile Message replies through to Infomail?

You link both accounts in Zapier and choose whether a reply adds a contact, sends a transactional email or both, with no development needed. Once turned on, inbound texts feed Infomail on their own.

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