A referral arrives while your team is busy delivering the campaign that generated it. beeviral users can respond to that recommendation with an SMS through Mobile Message, thanking the referrer, acknowledging the lead or explaining what happens next. The same event can create a contact record so the person is available for follow-up in Mobile Message.

beeviral provides the New Recommendation trigger and actions including Create/Update Influencer, Update Recommendation by Email and Create/Update Customer. The strongest SMS workflow pairs New Recommendation with Send SMS. You can also use Create Contact to record a person when the recommendation includes a suitable mobile number, or Add Contact to List when an existing Mobile Message contact should be grouped for campaign follow-up. Zapier connects the two services and lets you map the available referral fields.

Keep the text relevant to the referral activity and check that the recipient has permission to receive marketing or service messages. beeviral remains the referral campaign system, while Mobile Message delivers the selected text or maintains the contact record.