INBOX SMS Integration

Yes — Mobile Message integrates with INBOX. Send and receive SMS from the tools you already use.

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✓ 50 FREE SMS credits included when you sign up

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Mobile Message

About the INBOX integration

When a contact unsubscribes from your email list or marks you as spam, you need to respect that instantly. Bounced emails pile up and waste sending budget. Contacts from a form signup are hot leads, but by the time someone manually adds them to a list, they've forgotten they signed up.

INBOX handles email marketing, and Mobile Message handles SMS. When a contact unsubscribes from INBOX, you can send SMS instead to stay in touch (they've only opted out of email, not SMS). When a new contact fills out a form on your website, SMS can reach them immediately with a confirmation or offer. These two channels working together mean no one slips through the cracks.

SMS and email work better together than either one alone. Some customers only check texts, others only check email. By adding SMS to INBOX, you reach more people and respond faster to the ones who care.
Categories:

A Zapier account and subscription is required for this integration. Please view Zapier's pricing page for further information.

What you can automate

Connect INBOX and Mobile Message through Zapier and these run on their own, with no code and no developer.

When Instant A new contact signs up via a web form in INBOX INBOX · Contact Added Through a Form
Then Send them an SMS confirmation and immediate offer Mobile Message · Send SMS
Use this Zap
When Instant A contact unsubscribes from your email list INBOX · Contact Unsubscribed
Then Send SMS instead (they opted out of email, not SMS) Mobile Message · Send SMS
Use this Zap
When Instant A contact marks your email as spam INBOX · Contact Spam Reported
Then Alert your team via SMS to review the contact Mobile Message · Send SMS
Use this Zap
When A customer texts your business number Mobile Message · Inbound SMS Received
Then Add them to an INBOX list for email follow-up INBOX · Add Contact to List
Use this Zap
1.6¢ per SMS on Your First Purchase

Your first purchase is just 1.6¢ per message at any volume, and credits never expire. Stock up early and enjoy lasting value.

100% Direct-to-Carrier Delivery

Every message goes directly to Australian mobile carriers, never through other SMS aggregators or offshore routes.

FREE Dedicated Number

Get a dedicated virtual number to send and receive SMS messages, at no extra cost! Perfect for two-way SMS messaging.

Everything INBOX supports on Zapier

Any of these can start or complete an SMS automation with Mobile Message.

Triggers 5
  • Campaign Status Changed — Triggers when a campaign status changes.
  • Contact Added Through a Form — Triggers when a contact adds through a form.
  • Contact Bounced — Triggers when a email you sent bounces.
  • Contact Spam Reported — Triggers when a email you sent reports as spam.
  • Contact Unsubscribed — Triggers when a contact unsubscribes.
Actions 1
  • Add Contact to List — Adds contact to the contact list you specified.

Everything Your Integration Needs

Easy-to-Use Integration
Easy-to-Use Integration

Our SMS platform is simple to integrate with your existing application.

Custom Sender IDs
Custom Sender IDs

Personalise your messages with a branded sender name, improving trust and engagement with your audience.

Real-Time Delivery Receipts
Real-Time Delivery Receipts

Track your message statuses in real time, ensuring complete transparency and campaign effectiveness.

Inbound SMS Handling
Inbound SMS Handling

Receive replies and incoming messages directly into your app for seamless two-way communication.

INBOX + SMS: common questions

Can I send an SMS when a contact fills out a form in INBOX?

Yes. When someone signs up through a form in INBOX, Zapier can send an SMS with a welcome message, promo code, or next steps. This gets the conversation started while they're engaged.

What if a contact unsubscribes from email, can I reach them via SMS instead?

Yes. When someone unsubscribes from INBOX, a Zap can send them an SMS offering to switch to text-only communication. This keeps the conversation going with contacts who still want to hear from you.

How do I set up INBOX with Mobile Message?

Connect both INBOX and Mobile Message to Zapier. Create Zaps with INBOX triggers like 'Contact Added' or 'Contact Unsubscribed' and set Mobile Message's Send SMS as the action.

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