A hotel reservation is checked in, cancelled or created, but the front desk may be handling guests rather than watching every system notification. HQBeds users can use Zapier to turn reservation events into Mobile Message texts, helping staff communicate promptly during the booking and stay process. A new reservation can send a confirmation or internal alert, while a reservation cancellation can notify the relevant team that plans may need to change.

Reservation Check In and Reservation Check Out events can also prompt practical messages for guests or staff, depending on the details available in HQBeds. Reservation Pré Check In is useful for an online check-in milestone that needs attention before arrival. HQBeds has triggers but no listed actions, so the useful direction is from HQBeds into Mobile Message. Mobile Message can send an SMS, send an SMS to a list, create a contact or add a contact to a list. The connection is through Zapier, not a native integration, and it does not synchronise reservation records. Choose a trigger, map the reservation fields and keep the text specific to the stay or operational task.