A customer confirming a job by text reply is usually the exact moment you need to raise an invoice, not an hour later once the details have slipped your mind. Pairing Mobile Message with Hnry through Zapier lets that reply do the work straight away. Inbound SMS Received is the trigger that matters most here, and it can run Hnry actions such as Create Client or Create Invoice the instant a customer texts back.

A new customer who texts in for the first time can be added to Hnry as a client without you opening the app and typing their name and number in yourself. Once a job is confirmed by reply, an invoice can be created in Hnry against that same conversation, and if extra work gets mentioned in a follow-up text, an item can be added to an existing invoice rather than starting a new one from scratch.