Integrating Hiver with Mobile Message can streamline customer service communications for Australian businesses. By using Hiver's email management capabilities alongside SMS functionalities, teams can ensure timely responses to customer inquiries, providing a more comprehensive and responsive support experience.
With Hiver, customer service teams can track and assign incoming queries from various channels, while integrating SMS via Mobile Message allows for instant communication. This means that when a customer contacts the business via email, the team can swiftly follow up with a text message, enhancing engagement and ensuring customers receive prompt resolutions.
Utilising this integration can help businesses manage their customer relationships more effectively. They can automate acknowledgment messages via SMS for incoming queries, keeping customers informed while assigning the email to the appropriate team member in Hiver, thus optimising workflow and improving overall customer satisfaction.
Exceptional SMS pricing starting at just 2¢ per message with your first purchase, offering great value without compromising on quality.
Send millions of SMS in seconds! We use an Australian mobile carrier for ultra-fast bulk SMS delivery across Australia.
We know how to provide a low-cost, reliable messaging solution for businesses of any size.
Our SMS platform is simple to integrate with your existing application.
Personalise your messages with a branded sender name, improving trust and engagement with your audience.
Track your message statuses in real time, ensuring complete transparency and campaign effectiveness.
Receive replies and incoming messages directly into your app for seamless two-way communication.
Our sign-up process takes just 2 minutes and gives you instant access to our bulk SMS platform. You can start sending messages today!