Hexfit lets coaches and trainers monitor their clients in real time, tracking progress and adjusting programmes as they go. A new client signs up, or a planned intervention begins, and your team needs to keep that person engaged and moving toward their goals.

The moment a new client joins, you could text them a welcome message and set expectations. When an intervention starts, you can send instructions or encouragement to keep them focused. The challenge is doing this manually for each person, every time, and that's time you're not spending on coaching.

By connecting Hexfit to Mobile Message via Zapier, you automate these critical touchpoints. When a new client is added to Hexfit, send them a welcome SMS with your expectations or first instructions. When a new intervention is triggered, notify them immediately so they know what to do next. This keeps clients informed, reduces missed steps, and frees your team to focus on coaching rather than admin.