Guestmeter SMS Integration

Yes — Mobile Message integrates with Guestmeter. Send and receive SMS from the tools you already use.

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✓ 50 FREE SMS credits included when you sign up

About the Guestmeter integration

A guest checks out feeling good about their stay, but by the time the hotel gets around to asking for a review days later, the moment has passed and the request goes straight to the bottom of their inbox. Guestmeter is built to catch that moment while it still matters, sending a survey by SMS or email so feedback and reviews keep coming in.

Guestmeter connects to Mobile Message through Zapier, so a text conversation with a guest can trigger a survey automatically. Once a confirmation SMS to a guest is marked delivered, Guestmeter can send that survey straight away, and the same trigger works if a guest texts in during their stay and a follow up survey suits the moment better. Reviews and feedback start arriving while the stay is still fresh in a guest's mind, instead of after the hotel remembers to chase it once the guest has already moved on to planning their next trip.

Categories:

Reviews

A Zapier account and subscription is required for this integration. Please view Zapier's pricing page for further information.

Tip: If you're simply looking to send a message to all your contacts, you may not need an integration at all. Most platforms let you export your contacts — you can then import them into Mobile Message and send an SMS to everyone in just a few clicks.

What you can automate

Connect Guestmeter and Mobile Message through Zapier and these run on their own, with no code and no developer.

When A guest's confirmation SMS is delivered Mobile Message · Delivery Status Updated

Then Send them a review survey by SMS or email Guestmeter · Send Survey

Use this Zap

When A guest texts in during their stay Mobile Message · Inbound SMS Received

Then Follow up with a satisfaction survey Guestmeter · Send Survey

Use this Zap

1.6¢ per SMS on Your First Purchase

Your first purchase is just 1.6¢ per message at any volume, and credits never expire. Stock up early and enjoy lasting value.

100% Direct-to-Carrier Delivery

Every message goes directly to Australian mobile carriers, never through other SMS aggregators or offshore routes.

FREE Dedicated Number

Get a dedicated virtual number to send and receive SMS messages, at no extra cost! Perfect for two-way SMS messaging.

Everything Guestmeter supports on Zapier

Any of these can start or complete an SMS automation with Mobile Message.

Actions 1

Send Survey — Sends a SMS or Email Survey to guest.

Everything Your Integration Needs

Easy-to-Use Integration

Our SMS platform is simple to integrate with your existing application.

Custom Sender IDs

Personalise your messages with a branded sender name, improving trust and engagement with your audience.

Real-Time Delivery Receipts

Track your message statuses in real time, ensuring complete transparency and campaign effectiveness.

Inbound SMS Handling

Receive replies and incoming messages directly into your app for seamless two-way communication.

Guestmeter + SMS: common questions

Can Guestmeter send a survey after a guest's SMS is delivered?

Yes. Once a confirmation text to a guest is marked delivered in Mobile Message, Zapier can trigger Guestmeter to send that guest a survey by SMS or email, so feedback requests go out without anyone checking delivery status by hand.

Can a guest's text reply trigger a Guestmeter survey?

Yes. If a guest texts in during their stay, that reply can also be used to trigger Guestmeter's Send Survey action, timing the feedback request to a moment when the guest is already thinking about their stay.

What is needed to link Guestmeter with Mobile Message?

A Guestmeter account, a Mobile Message account and a Zapier account are all that is required. The Zap runs in the background with no coding, watching for delivered or inbound texts and sending the survey through Guestmeter automatically.

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