Grade.us SMS Integration

Yes — Mobile Message integrates with Grade.us. Send and receive SMS from the tools you already use.

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✓ 50 FREE SMS credits included when you sign up

About the Grade.us integration

You get a glowing review and you want to thank them, but by the time you see it, they've forgotten they left it. You could email them, but most reviews come from mobile customers who'll miss the email. You manually message a few reviewers, but there's no system - most reviews go unacknowledged.

Grade.us watches for new reviews and feedback the moment customers post them. Mobile Message can text the reviewer straight away with a thank you, making them feel heard. You can also acknowledge feedback and ask for permission before publishing it, all over SMS where customers are already watching their phone.

Your reviewers feel valued instead of ignored. You get more five-star reviews because happy customers stay happy when you acknowledge them fast. Feedback stays authentic because you can respond before anyone posts a negative review they might regret.

Categories:

A Zapier account and subscription is required for this integration. Please view Zapier's pricing page for further information.

Tip: If you're simply looking to send a message to all your contacts, you may not need an integration at all. Most platforms let you export your contacts — you can then import them into Mobile Message and send an SMS to everyone in just a few clicks.

What you can automate

Connect Grade.us and Mobile Message through Zapier and these run on their own, with no code and no developer.

When A new review is posted Grade.us · New Review

Then Text the reviewer a thank you for the feedback Mobile Message · Send SMS

Use this Zap

When A customer submits feedback Grade.us · New Customer Feedback

Then Text them to acknowledge the feedback and confirm you're improving Mobile Message · Send SMS

Use this Zap

1.6¢ per SMS on Your First Purchase

Your first purchase is just 1.6¢ per message at any volume, and credits never expire. Stock up early and enjoy lasting value.

100% Direct-to-Carrier Delivery

Every message goes directly to Australian mobile carriers, never through other SMS aggregators or offshore routes.

FREE Dedicated Number

Get a dedicated virtual number to send and receive SMS messages, at no extra cost! Perfect for two-way SMS messaging.

Everything Grade.us supports on Zapier

Any of these can start or complete an SMS automation with Mobile Message.

Triggers 2

New Customer Feedback — Triggers when a new customer feedback is received.
New Review — Triggers when a new review is collected.

Actions 1

Create Mail Recipient — Triggers a review invite campaign to a recipient via email or SMS.

Everything Your Integration Needs

Easy-to-Use Integration

Our SMS platform is simple to integrate with your existing application.

Custom Sender IDs

Personalise your messages with a branded sender name, improving trust and engagement with your audience.

Real-Time Delivery Receipts

Track your message statuses in real time, ensuring complete transparency and campaign effectiveness.

Inbound SMS Handling

Receive replies and incoming messages directly into your app for seamless two-way communication.

Grade.us + SMS: common questions

Can I send an SMS when someone leaves a review?

Yes. When a new review is posted in Grade.us, you can set up a Zap to send an SMS thank you to the reviewer. They get acknowledgment immediately, and you build goodwill without waiting for them to check email.

What if I want to respond to customer feedback?

When a customer submits feedback in Grade.us, you can send an SMS response acknowledging their input and explaining what you're doing about it. This makes customers feel heard and improves your chances of them posting a positive review.

How do I connect Grade.us to Mobile Message?

Log into Zapier with Grade.us and Mobile Message. Create a Zap that triggers when a review or feedback comes in, then select a Mobile Message action like sending SMS. Your team will be notified instantly when reviews arrive.

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