Responsr SMS Integration

Yes — Mobile Message integrates with Responsr. Send and receive SMS from the tools you already use.

50 FREE SMS credits included when you sign up

Responsr logo
Mobile Message

About the Responsr integration

Your customers submit feedback but often never hear back, leaving them wondering if you received it. Responsr helps you stay on top of customer sentiment, and Mobile Message lets you respond immediately. When a new response arrives, you can send an SMS acknowledgment so customers know you've heard them and are taking action. This simple gesture builds loyalty and shows you genuinely care about their thoughts.

Connecting Responsr to Mobile Message through Zapier means you can respond faster than your competitors. You can also save respondent information into Mobile Message contacts automatically, building a complete record of how each customer feels over time. This helps you spot patterns and respond to needs before they become bigger problems. Quick acknowledgments show customers you value their input, and your team can follow up with solutions or special offers that address their feedback directly. This responsive approach builds trust and keeps customers engaged with your brand.
Categories:

A Zapier account and subscription is required for this integration. Please view Zapier's pricing page for further information.

What you can automate

Connect Responsr and Mobile Message through Zapier and these run on their own, with no code and no developer.

When Instant A new survey response is submitted Responsr · New Response
Then Text a thank you message for their feedback Mobile Message · Send SMS
Use this Zap
When Instant A customer submits feedback Responsr · New Response
Then Save them to your Mobile Message contacts Mobile Message · Create Contact
Use this Zap
1.6¢ per SMS on Your First Purchase

Your first purchase is just 1.6¢ per message at any volume, and credits never expire. Stock up early and enjoy lasting value.

100% Direct-to-Carrier Delivery

Every message goes directly to Australian mobile carriers, never through other SMS aggregators or offshore routes.

FREE Dedicated Number

Get a dedicated virtual number to send and receive SMS messages, at no extra cost! Perfect for two-way SMS messaging.

Everything Responsr supports on Zapier

Any of these can start or complete an SMS automation with Mobile Message.

Triggers 1
  • New Response — Triggers when a new response has been created.
Actions 1
  • Save Customer — Creates or updates a customer in your NPS One app

Everything Your Integration Needs

Easy-to-Use Integration
Easy-to-Use Integration

Our SMS platform is simple to integrate with your existing application.

Custom Sender IDs
Custom Sender IDs

Personalise your messages with a branded sender name, improving trust and engagement with your audience.

Real-Time Delivery Receipts
Real-Time Delivery Receipts

Track your message statuses in real time, ensuring complete transparency and campaign effectiveness.

Inbound SMS Handling
Inbound SMS Handling

Receive replies and incoming messages directly into your app for seamless two-way communication.

Responsr + SMS: common questions

Can I send an SMS when a customer gives feedback in Responsr?

Yes. When a new response arrives, you can trigger an automatic SMS thank you message or feedback acknowledgment. Choose the message content and your customer receives it right away, so they know you heard them.

Can I add Responsr respondents to Mobile Message contacts?

Yes. When feedback comes in, you can automatically create the respondent as a contact in Mobile Message. This builds your customer database and lets you reach out with follow-ups or related messages later on.

How do I set up Responsr with Mobile Message?

Connect both accounts in Zapier with no coding needed. Choose your Responsr trigger, select your Mobile Message action, then save. The automation runs each time someone submits feedback.

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Ready to Try Mobile Message?

Our sign-up process takes just 2 minutes and gives you instant access to our bulk SMS platform. You can start sending messages today!