Online retailers can face a difficult moment when FraudLabs Pro flags a payment for review or declines a high-risk transaction. Those events can start a Zapier workflow, allowing Mobile Message to send an SMS to an operations team or customer. SMS Verification can also trigger a message when a transaction needs an extra check.

The outcome is a faster human response to payment risk. A High Risk Decline can alert a fraud or service team, while Status Changed can notify an internal number that a transaction needs review. If a customer texts back, Mobile Message's Inbound SMS Received trigger can run FraudLabs Pro's Screen Order action, giving the team a route to request another check from the fraud platform. The Zap should be designed around the data each event actually provides.

FraudLabs Pro remains responsible for its screening events and Mobile Message handles SMS. Zapier connects the selected trigger and action without creating a native two-way risk record. Use separate accounts, protect transaction information and test every status path before relying on customer-facing messages.