A new contact appears in Footfallz while a property professional is moving between inspections, appraisals, and conversations. Leaving that contact in a queue can mean a promising lead waits for a response or misses the chance to continue the conversation. A Zapier connection lets Footfallz’s New Contact trigger start a Mobile Message action, so a relevant text can be sent without someone copying details between systems.

Use Mobile Message to send a plain-text acknowledgement, create a contact, or add the person to a list for later messaging. A text might confirm that the enquiry was received, offer a next step, or invite the contact to reply with a preferred time. The workflow depends on the phone number supplied by Footfallz and the permissions covering SMS communication. It does not assess the lead, update Footfallz, or keep records synchronised in both directions. Instead, it gives your Footfallz contact capture process a defined SMS outcome through Zapier. You choose the trigger, map the fields, and write the message that the new contact will receive.