folk SMS Integration

Yes — Mobile Message integrates with folk. Send and receive SMS from the tools you already use.

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✓ 50 FREE SMS credits included when you sign up

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Mobile Message

About the folk integration

Sales and account teams who run their pipeline through folk usually have one recurring problem, the CRM knows everything about a contact except whether anyone has actually reached them today. folk tracks every person and company you deal with, and Zapier can pass those events straight to Mobile Message so a text goes out without opening a separate app. A new person added to folk, a status or tag changing on their record, or a person's details being updated can each become the trigger for an SMS.

The connection runs in one direction, so an event in folk starts the message and Mobile Message sends it, or a reply comes in and creates a new person in folk automatically. That means a follow up text can go out the moment a lead lands in your workspace, and any customer who texts back is captured as a new contact for the team to work, rather than sitting unseen in a phone nobody checks.
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A Zapier account and subscription is required for this integration. Please view Zapier's pricing page for further information.

What you can automate

Connect folk and Mobile Message through Zapier and these run on their own, with no code and no developer.

When Instant A new person is added in folk folk · Person Added
Then Add them as a contact in Mobile Message Mobile Message · Create Contact
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When Instant A person's details are updated in folk folk · Person Updated
Then Update their matching contact in Mobile Message Mobile Message · Update Contact
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When Instant A tracked field changes on a person folk · Person Custom Field Updated
Then Text them straight away Mobile Message · Send SMS
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When A customer sends you a text message Mobile Message · Inbound SMS Received
Then Create a new person record in folk folk · Create Person
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1.6¢ per SMS on Your First Purchase

Your first purchase is just 1.6¢ per message at any volume, and credits never expire. Stock up early and enjoy lasting value.

100% Direct-to-Carrier Delivery

Every message goes directly to Australian mobile carriers, never through other SMS aggregators or offshore routes.

FREE Dedicated Number

Get a dedicated virtual number to send and receive SMS messages, at no extra cost! Perfect for two-way SMS messaging.

Everything folk supports on Zapier

Any of these can start or complete an SMS automation with Mobile Message.

Triggers 8
  • Company Added — Triggers when a new company is created or added to a group.
  • Company Custom Field Updated — Triggers when a company custom field (for example tag, status, text, assignee) is updated.
  • Company Removed — Triggers when a company is deleted from the workspace or removed from a group.
  • Company Updated — Triggers when a company basic field (like name, email or URL) in a group is updated.
  • Person Added — Triggers when a new person is created or added to a group.
  • Person Custom Field Updated — Triggers when a person custom field (for example tag, status, text, assignee) is updated.
  • Person Removed — Triggers when a person is deleted from the workspace or removed from a group.
  • Person Updated — Triggers when a person basic field (like first name, job title, email or URL) in a group is updated.
Actions 4
  • Create Company — Create a new contact Company in your folk group.
  • Create Person — Create a new contact Person in your folk group.
  • Update Company — Update a contact Company in your folk group.
  • Update Person — Update a contact Person in your folk group.

Everything Your Integration Needs

Easy-to-Use Integration
Easy-to-Use Integration

Our SMS platform is simple to integrate with your existing application.

Custom Sender IDs
Custom Sender IDs

Personalise your messages with a branded sender name, improving trust and engagement with your audience.

Real-Time Delivery Receipts
Real-Time Delivery Receipts

Track your message statuses in real time, ensuring complete transparency and campaign effectiveness.

Inbound SMS Handling
Inbound SMS Handling

Receive replies and incoming messages directly into your app for seamless two-way communication.

folk + SMS: common questions

Can I text a new contact automatically when they're added to folk?

Yes, adding a new person in folk can trigger Mobile Message to send them a text or create a matching contact record, so the details are ready in Mobile Message the moment folk creates them.

Can a customer's text reply create a new record in folk?

Yes, when someone sends you a text message, Mobile Message can pass that reply to folk and create a new person record automatically, so the team working in folk always has a contact for anyone who texts in.

What do I need to link folk with Mobile Message?

You need a folk account and a Mobile Message account, both connected through Zapier, no development work required. Once set up, folk can start a text automatically or a reply can add a new person straight into folk.

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Ready to Try Mobile Message?

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