Flipdish SMS Integration

Yes - Mobile Message does integrate with Flipdish!

A restaurant manager may be dealing with a refunded order, a delivery status change or a customer consent update while service is still running. Flipdish provides event triggers for these operational moments, and Mobile Message can turn selected events into clear SMS communication through Zapier. The result is a faster way to tell customers or staff what has changed.

Order Delivery Tracking Updated can send a delivery update, while Order Refunded can notify the customer or an internal list. Customer Consent Updated can also trigger a message or add a contact to a Mobile Message list, depending on the process your team has approved. The available Flipdish actions, such as Accept an Order and Mark Order as Dispatched, are not automatically performed by an SMS unless a separate workflow is deliberately configured around an inbound message.

Because Flipdish has many event types, filters are important. Choose only the triggers that have a useful recipient and message. The connection is made in Zapier, and Mobile Message sends plain-text SMS using the fields you map from Flipdish.
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A Zapier account and subscription is required for this integration.
Please view Zapier's pricing page for further information.

Flipdish SMS Integration

What you can automate

Connect Flipdish and Mobile Message through Zapier and these run on their own, with no code and no developer.

When Instant Flipdish delivery tracking changes Flipdish · Order Delivery Tracking Updated
Then Text the customer a delivery update Mobile Message · Send SMS
Use this Zap
When Instant A Flipdish order is refunded Flipdish · Order Refunded
Then Text the customer the refund notice Mobile Message · Send SMS
Use this Zap
When Instant Flipdish customer consent changes Flipdish · Customer Consent Updated
Then Add the contact to the chosen SMS list Mobile Message · Add Contact to List
Use this Zap
1.6 cents SMS Service
Bulk SMS at 1.6¢ per SMS

Exceptional SMS pricing starting at just 1.6¢ per message with your first purchase, offering great value without compromising on quality.

Direct Carrier SMS Delivery
100% Direct Delivery - Guaranteed

We don't route your messages offshore, like some bulk SMS providers. We deliver 100% of messages directly to Australian mobile carriers, for the fastest, most reliable delivery.

Free Dedicated SMS Number
FREE Dedicated Number

Get a dedicated vitrual number to send and receive SMS messages, at no extra cost! Perfect for two-way SMS messaging.

Everything Flipdish supports on Zapier

Any of these can start or complete an SMS automation with Mobile Message.

Triggers 37
  • Customer Consent Updated — Triggers when a customer consent is updated.
  • Customer Updated — Triggers when a customer is updated.
  • New App — Triggers when a new app is created.
  • New App — Triggers when a new app is created.
  • New Customer — Triggers when a new customer is created.
  • New Menu — Triggers when a new menu is created.
  • New Order — Triggers when a new order is created.
  • New Push Notification — Triggers when a new push notification is created.
Show all 37 triggers
  • New Store Group — Triggers when a new Store Group is created.
  • New User — Triggers when a new user is created.
  • New Voucher — Triggers when a new voucher is created.
  • Order Accepted — Triggers when an order is accepted.
  • Order Delivery Tracking Updated — Triggers when a order delivery tracking is updated.
  • Order Dispatched — Triggers when an order is dispatched.
  • Order Rating Updated — Triggers when an order rating is updated.
  • Order Refunded — Triggers when an order is refunded.
  • Order Rejected — Triggers when a new order is rejected.
  • Order Tip Updated — Triggers when an order tip is updated.
  • Phone Call Ended — Triggers when a phone call ended.
  • Phone Call Started — Triggers when a phone call started.
  • Printer Assigned to Store — Triggers when a Printer Assigned To Store.
  • Printer Turned Off — Triggers when a printer is turned off.
  • Printer Turned On — Triggers when a Printer Turned On.
  • Printer Unassigned From Store — Triggers when a Printer Unassigned From Store.
  • Push Notification Scheduled — Triggers when a Push Notification Scheduled.
  • SMS Received — Triggers when a SMS Received.
  • Store Address Updated — Triggers when a Store Address Updated.
  • Store Business Hours Override Created — Triggers when Store Business Hours Override Created.
  • Store Business Hours Override Deleted — Triggers when Store Business Hours Override Deleted.
  • Store Created — Triggers when a new store is created.
  • Store Deleted — Triggers when a store is deleted.
  • Store Kiosk Setting Updated — Triggers when a Store Kiosk Setting Updated.
  • Store Opening Hours Updated — Triggers when a store opening hours updated.
  • Store Pre-Order Config Updated — Triggers when store pre-order config updated.
  • Store Updated — Triggers when a store is updated.
  • User Created Passwrod — Triggers when a user creates a password.
  • Voucher Deleted — Triggers when a voucher is deleted.
Actions 7
  • Accept an Order — Accept a new Order.
  • Create Business Hours Override for a Store — Create a new Business Hours Override for a Store.
  • Create Voucher (Lump Discount) — Create a new lump discount voucher. Eg €5 off.
  • Create Voucher (Percentage Discount) — Create a new Percentage discount voucher. Eg 5% off.
  • Mark Order as Dispatched — Mark Order as Dispatched.
  • Refund an Order — Refund an order.
  • Reject an Order — Rejects an order.

Everything Your Integration Needs

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Easy-to-Use Integration

Our SMS platform is simple to integrate with your existing application.

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Custom Sender IDs

Personalise your messages with a branded sender name, improving trust and engagement with your audience.

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Real-Time Delivery Receipts

Track your message statuses in real time, ensuring complete transparency and campaign effectiveness.

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Inbound SMS Handling

Receive replies and incoming messages directly into your app for seamless two-way communication.

Flipdish + SMS: common questions

Can Flipdish text customers when delivery tracking changes?

Yes. Use Order Delivery Tracking Updated as the Flipdish trigger and Mobile Message’s Send SMS action. The message can contain the tracking information and customer number supplied by the event.

Can a refunded Flipdish order send an SMS?

Yes. Order Refunded can run Mobile Message’s Send SMS action. This can acknowledge the refund to the customer or send a suitable operational message to an authorised recipient.

How do I set up Flipdish with Mobile Message?

You need active Flipdish and Mobile Message accounts plus Zapier. Select a Flipdish event, add a Mobile Message action, map the order or customer fields and test the workflow. No code is required.

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