Field Service Management | Powered by GPS Insight SMS Integration

Yes — Mobile Message integrates with Field Service Management | Powered by GPS Insight. Send and receive SMS from the tools you already use.

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✓ 50 FREE SMS credits included when you sign up

Field Service Management | Powered by GPS Insight logo
Mobile Message

About the Field Service Management | Powered by GPS Insight integration

A new job arrives for your service team. Your technician is already out in the field at another customer's site. They don't see the new job notification until they check the office system hours later. By then, you've missed the optimal time to schedule the visit, and the customer's issue goes unresolved longer than necessary.

Field Service Management powered by GPS Insight eliminates that delay. When a new job, estimate, or customer is created in the system, it triggers an event immediately. Mobile Message sends an SMS to the assigned technician's phone in the field so they know about the new work instantly. They can acknowledge receipt, update their route, and head straight to the next job without returning to the office.

The result is faster job completion, higher customer satisfaction, and more efficient technician routes.
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A Zapier account and subscription is required for this integration. Please view Zapier's pricing page for further information.

What you can automate

Connect Field Service Management | Powered by GPS Insight and Mobile Message through Zapier and these run on their own, with no code and no developer.

When Instant A new job is created in Field Service Management Field Service Management | Powered by GPS Insight · New Job
Then Alert the assigned technician via SMS immediately Mobile Message · Send SMS
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When Instant A new customer is added to the system Field Service Management | Powered by GPS Insight · New Customer
Then Add them to your Mobile Message contacts Mobile Message · Create Contact
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When Instant An estimate is created for a customer Field Service Management | Powered by GPS Insight · New Estimate
Then Text your team to follow up on the quote Mobile Message · Send SMS to List
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1.6¢ per SMS on Your First Purchase

Your first purchase is just 1.6¢ per message at any volume, and credits never expire. Stock up early and enjoy lasting value.

100% Direct-to-Carrier Delivery

Every message goes directly to Australian mobile carriers, never through other SMS aggregators or offshore routes.

FREE Dedicated Number

Get a dedicated virtual number to send and receive SMS messages, at no extra cost! Perfect for two-way SMS messaging.

Everything Field Service Management | Powered by GPS Insight supports on Zapier

Any of these can start or complete an SMS automation with Mobile Message.

Triggers 4
  • New Customer — Triggers when a new customer is created.
  • New Estimate — Triggers when a new estimate is created.
  • New Job — Triggers when a new job is created.
  • New Product or Service — Triggers when a new product or service is created.

Everything Your Integration Needs

Easy-to-Use Integration
Easy-to-Use Integration

Our SMS platform is simple to integrate with your existing application.

Custom Sender IDs
Custom Sender IDs

Personalise your messages with a branded sender name, improving trust and engagement with your audience.

Real-Time Delivery Receipts
Real-Time Delivery Receipts

Track your message statuses in real time, ensuring complete transparency and campaign effectiveness.

Inbound SMS Handling
Inbound SMS Handling

Receive replies and incoming messages directly into your app for seamless two-way communication.

Field Service Management | Powered by GPS Insight + SMS: common questions

Can I notify my technicians when a new job is assigned?

Yes. Field Service Management sends an alert when a new job is created, and Mobile Message texts the assigned technician immediately so they can update their route and prioritise the visit.

How can I reach customers about their estimates?

When an estimate is created in Field Service Management, Mobile Message can send an SMS to the customer confirming you've created their quote and inviting them to review it or ask questions.

Is there any setup required beyond Zapier?

No. Create your automation in Zapier using Field Service Management triggers and Mobile Message SMS actions. Zapier connects both platforms without requiring any technical configuration.

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