Fera SMS Integration

Yes - Mobile Message does integrate with Fera!

Integrating Fera with Mobile Message provides a streamlined method for Australian businesses to enhance customer engagement through timely SMS review requests. By automating the process of sending out personalised review invitations via SMS right after a transaction, businesses can increase response rates and gather more feedback, improving their online reputation effectively.

Using Fera’s review moderation features alongside Mobile Message allows businesses to maintain control over the feedback they receive. They can promptly follow up with customers who left reviews, whether positive or negative, ensuring that issues are addressed quickly and effectively, fostering loyalty and trust.

This integration can significantly benefit retailers and service providers who rely heavily on customer testimonials. With the ability to directly encourage satisfied customers to share their experiences via SMS, businesses can not only boost their visibility in a competitive market but also create a loyal customer base that feels valued and appreciated.