A visitor responds to an EyeLevel.ai chatbot prompt, but a useful sales or service response can be missed if the team only checks the dashboard. EyeLevel.ai can send a Track Event trigger when a new custom event occurs. Through Zapier, Mobile Message can turn that event into a plain text alert or create a contact for later communication.

This suits teams that use automated chats across websites, QR codes, paid campaigns and other customer touchpoints. A tracked event could notify a staff member that a prospect needs attention, or send the relevant phone number and event details into Mobile Message. If the event represents a new contact, the same trigger can create a Mobile Message contact when the required fields are available.

EyeLevel.ai has no actions in this connection, so the direction is from its custom event into Mobile Message. It does not claim that SMS replies return to the chatbot. Instead, it gives your team a defined response path for events that matter, configured in Zapier with your chosen message and recipient.