eWay-CRM SMS Integration

Yes — Mobile Message integrates with eWay-CRM. Send and receive SMS from the tools you already use.

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✓ 50 FREE SMS credits included when you sign up

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Mobile Message

About the eWay-CRM integration

A customer record changes in eWay-CRM while you are working in Outlook, and the next communication should not depend on a reminder being noticed. eWay-CRM can send a New or Updated Contact event through Zapier to Mobile Message, which can text the customer or keep their contact record ready for messaging. The same approach can use New or Updated Deal when a sales milestone needs an immediate update.

New or Updated Project and New or Updated Task events give teams more ways to notify customers or colleagues. For example, a project change can send a practical SMS, while a task change can create a Mobile Message contact for later use. Mobile Message actions run from the eWay-CRM event, so the connection supports specific workflows rather than a general two-way database sync.

You can choose Send SMS, Create Contact, or Add Contact to List in the Zap. Map the relevant eWay-CRM fields into the message or contact details, then let Zapier run the workflow when the selected record changes. This can help Outlook-based teams respond consistently while keeping their existing CRM as the place where customer and project information is managed.
Categories:

A Zapier account and subscription is required for this integration. Please view Zapier's pricing page for further information.

What you can automate

Connect eWay-CRM and Mobile Message through Zapier and these run on their own, with no code and no developer.

When An eWay-CRM contact changes eWay-CRM · New or Updated Contact
Then Text the contact an important update Mobile Message · Send SMS
Use this Zap
When An eWay-CRM deal is updated eWay-CRM · New or Updated Deal
Then Text the customer a sales update Mobile Message · Send SMS
Use this Zap
When An eWay-CRM project changes eWay-CRM · New or Updated Project
Then Create the project contact in Mobile Message Mobile Message · Create Contact
Use this Zap
When An eWay-CRM task is updated eWay-CRM · New or Updated Task
Then Add the contact to a follow-up list Mobile Message · Add Contact to List
Use this Zap
1.6¢ per SMS on Your First Purchase

Your first purchase is just 1.6¢ per message at any volume, and credits never expire. Stock up early and enjoy lasting value.

100% Direct-to-Carrier Delivery

Every message goes directly to Australian mobile carriers, never through other SMS aggregators or offshore routes.

FREE Dedicated Number

Get a dedicated virtual number to send and receive SMS messages, at no extra cost! Perfect for two-way SMS messaging.

Everything eWay-CRM supports on Zapier

Any of these can start or complete an SMS automation with Mobile Message.

Triggers 6
  • New or Updated Company — Triggers when scheduled and returns a new or updated company in eWay-CRM.
  • New or Updated Contact — Triggers when scheduled and returns a new or updated contact in eWay-CRM.
  • New or Updated Deal — Triggers when scheduled and returns a new or updated deal in eWay-CRM.
  • New or Updated Journal — Triggers when scheduled and returns a new or updated journal in eWay-CRM.
  • New or Updated Project — Triggers when scheduled and returns a new or updated project in eWay-CRM.
  • New or Updated Task — Triggers when scheduled and returns a new or updated task in eWay-CRM.
Actions 6
  • Save a Company — Creates a new company or edits an existing one.
  • Save a Contact — Creates a new contact or edits an existing one.
  • Save a Deal — Creates a new deal or edits an existing one.
  • Save a Journal — Creates a new journal or edits an existing one.
  • Save a Project — Creates a new project or edits an existing one.
  • Save a Task — Creates a new task or edits an existing one.

Everything Your Integration Needs

Easy-to-Use Integration
Easy-to-Use Integration

Our SMS platform is simple to integrate with your existing application.

Custom Sender IDs
Custom Sender IDs

Personalise your messages with a branded sender name, improving trust and engagement with your audience.

Real-Time Delivery Receipts
Real-Time Delivery Receipts

Track your message statuses in real time, ensuring complete transparency and campaign effectiveness.

Inbound SMS Handling
Inbound SMS Handling

Receive replies and incoming messages directly into your app for seamless two-way communication.

eWay-CRM + SMS: common questions

Can eWay-CRM send an SMS when a contact changes?

Yes. New or Updated Contact can start a Zap using Mobile Message’s Send SMS action, with selected eWay-CRM fields mapped into the text.

Can an eWay-CRM deal update notify a customer by text?

Yes. New or Updated Deal can trigger Mobile Message Send SMS, allowing a sales update or next step to be sent when the deal record changes.

How do I set up eWay-CRM SMS automation?

Connect eWay-CRM and Mobile Message inside Zapier, select a record trigger and Mobile Message action, then map the fields. Both accounts are needed, and no code is required.

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