Missed leads often start with a simple gap between the moment an enquiry arrives and the moment someone responds. EnquiryBox helps bring incoming channels into one place, while Mobile Message can put a timely text in front of a prospect or team member. A New Lead event can start that response as soon as a lead reaches the selected stage in EnquiryBox.

Through Zapier, EnquiryBox can pass a new lead’s details to Mobile Message Send SMS. You might acknowledge the enquiry, provide the next step or alert a salesperson to call. Mobile Message’s Inbound SMS Received trigger can also create a lead in EnquiryBox when a prospect texts your business, giving the team a record to manage. The Create or Update Lead action is useful where the phone number or email should decide whether an existing lead is updated or a new one is created.

This connection suits teams that want a visible lead record and a quick SMS response without copying details between systems. Each Zap has one direction, so you can choose the specific lead event and customer message that fit your process.