EngageBay Marketing SMS Integration

Yes - Mobile Message does integrate with EngageBay Marketing!

Operators who run sales and support through EngageBay often need to act as soon as a contact, ticket, task or deal appears. Waiting for a colleague to spot a new record can delay a welcome message or leave a support request without a prompt acknowledgement. Mobile Message gives those EngageBay events a practical SMS response through Zapier.

A new contact can trigger a personalised text, while New Form Submission can send a confirmation to someone who has just shared their details. New Ticket can alert a service team, and a tag added to a contact can place a person into an SMS list or prompt a targeted message. You can also use New Deal, New Event or New Task where the available phone details and message purpose are clear.

The connection works as separate one-way Zaps. EngageBay supplies the event and Mobile Message performs the selected action, such as Send SMS, Create Contact or Add Contact to List. Mobile Message can also trigger an EngageBay action when an inbound SMS is received, including Create Ticket or Add Note to Contact, if that is the useful next step.

Choose the current webhook-based EngageBay triggers where available rather than deprecated polling options. Map consent, contact details and identifiers carefully so the right person receives the right message.
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EngageBay Marketing SMS Integration

What you can automate

Connect EngageBay Marketing and Mobile Message through Zapier and these run on their own, with no code and no developer.

When Instant A new EngageBay contact is created EngageBay Marketing · New Contact
Then Text the contact a personalised welcome Mobile Message · Send SMS
Use this Zap
When Instant An EngageBay form is submitted EngageBay Marketing · New Form Submission
Then Create the submitter in Mobile Message Mobile Message · Create Contact
Use this Zap
When Instant A new EngageBay ticket is created EngageBay Marketing · New Ticket
Then Text the support team a ticket alert Mobile Message · Send SMS
Use this Zap
When A customer texts your Mobile Message number Mobile Message · Inbound SMS Received
Then Create an EngageBay support ticket EngageBay Marketing · Create Ticket
Use this Zap
1.6 cents SMS Service
Bulk SMS at 1.6¢ per SMS

Exceptional SMS pricing starting at just 1.6¢ per message with your first purchase, offering great value without compromising on quality.

Direct Carrier SMS Delivery
100% Direct Delivery - Guaranteed

We don't route your messages offshore, like some bulk SMS providers. We deliver 100% of messages directly to Australian mobile carriers, for the fastest, most reliable delivery.

Free Dedicated SMS Number
FREE Dedicated Number

Get a dedicated vitrual number to send and receive SMS messages, at no extra cost! Perfect for two-way SMS messaging.

Everything EngageBay Marketing supports on Zapier

Any of these can start or complete an SMS automation with Mobile Message.

Triggers 29
  • Company Property Change — Instant trigger powered by webhooks. Fires immediately when an existing company is updated in EngageBay. Recommended replacement for the legacy polling trigger.
  • Contact Property Change — Instant trigger powered by webhooks. Fires immediately when an existing contact is updated in EngageBay. Recommended replacement for the legacy polling trigger.
  • Contact Unsubscribed — Instant trigger powered by webhooks. Fires immediately when a contact unsubscribes in EngageBay. Recommended replacement for the legacy polling trigger.
  • Deal Property Change — Instant trigger powered by webhooks. Fires immediately when an existing deal is updated in EngageBay. Recommended replacement for the legacy polling trigger.
  • New Company — Instant trigger powered by webhooks. Fires immediately when a new company is created in EngageBay. Recommended replacement for the legacy polling trigger.
  • New Contact — Instant trigger powered by webhooks. Fires immediately when a new contact is created in EngageBay. Recommended replacement for the legacy polling trigger.
  • New Contact Added to a List — Instant trigger powered by webhooks. Fires immediately when a contact is added to a list.
  • New Deal — Instant trigger powered by webhooks. Fires immediately when a new deal is created in EngageBay. Recommended replacement for the legacy polling trigger.
Show all 29 triggers
  • New Event — Instant trigger powered by webhooks. Fires immediately when a new event is created in EngageBay. Recommended replacement for the legacy polling trigger.
  • New Form Submission — Triggered each time a new form submission takes place.
  • New Task — Instant trigger powered by webhooks. Fires immediately when a new task is created in EngageBay. Recommended replacement for the legacy polling trigger.
  • New Ticket — Triggers when a new ticket is created in enagebay
  • Tag Added to Contact — Triggers when a given tags is associated with the contact.
  • Tag Added to Deal — Instant trigger powered by webhooks. Fires immediately when given tag is added to deal in EngageBay.
  • Task Property Change — Instant trigger powered by webhooks. Fires immediately when an existing task is updated in EngageBay. Recommended replacement for the legacy polling trigger.
  • Ticket Updated — Triggers when a support ticket is updated.
  • Company Property Change [Deprecated] — ⚠️ This polling-based trigger is deprecated. Please use the new "Company Property Change" trigger for real-time webhook-based execution. This trigger will be retired in a future release.
  • Contact Property Change[Deprecated] — ⚠️ This polling-based trigger is deprecated. Please use the new "Contact Property Change" trigger for real-time webhook-based execution. This trigger will be retired in a future release.
  • Contact Unsubscribed [Deprecated] — ⚠️ This polling-based trigger is deprecated. Please use the new "Contact Unsubscribed" trigger for real-time webhook-based execution. This trigger will be retired in a future release.
  • Deal Property Change [Deprecated] — ⚠️ This polling-based trigger is deprecated. Please use the new "Deal Property Change" trigger for real-time webhook-based execution. This trigger will be retired in a future release.
  • Get Owners — Trigger to get all owners.
  • Get Tracks — Tigger to get all tracks.
  • New Company [Deprecated] — ⚠️ This polling-based trigger is deprecated. Please use the new "New Company" trigger for real-time webhook-based execution. This trigger will be retired in a future release.
  • New Contact Added to a List [Deprecated] — ⚠️ This polling-based trigger is deprecated. Please use the new "New Contact Added to a List" trigger for real-time webhook-based execution. This trigger will be retired in a future release.
  • New Contact [Deprecated] — ⚠️ This polling-based trigger is deprecated. Please use the new "New Contact" trigger for real-time webhook-based execution. This trigger will be retired in a future release.
  • New Deal [Deprecated] — ⚠️ This polling-based trigger is deprecated. Please use the new "New Deal" trigger for real-time webhook-based execution. This trigger will be retired in a future release.
  • New Event [Deprecated] — ⚠️ This polling-based trigger is deprecated. Please use the new "New Event" trigger for real-time webhook-based execution. This trigger will be retired in a future release.
  • New Task [Deprecated] — ⚠️ This polling-based trigger is deprecated. Please use the new "New Task" trigger for real-time webhook-based execution. This trigger will be retired in a future release.
  • Task Property Change [Deprecated] — ⚠️ This polling-based trigger is deprecated. Please use the new "Task Property Change" trigger for real-time webhook-based execution. This trigger will be retired in a future release.
Actions 10
  • Add Contact to Form — Adds a contact to a form in your account.
  • Add Contact to Sequence — Adds a contact to a sequence.
  • Add Note to Contact — Adds a new note to a contact.
  • Add Tag to Contact — Adds a new tag to a contact. A tag is a label for the identification of a contact.
  • Create Contact — Creates a new contact.
  • Create Event — Creates a new event.
  • Create or Update Contact — Updates the contact based on the email address. Creates a new contact if one is not found.
  • Create Ticket — Created New Ticket.
Show all 10 actions
  • Remove Tag From a Contact — Remove tag from a contact. A tag is a label for the identification of a contact.
  • Unsubscribe From Emails — Unsubscribes the given email address from your account.

Everything Your Integration Needs

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Easy-to-Use Integration

Our SMS platform is simple to integrate with your existing application.

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Custom Sender IDs

Personalise your messages with a branded sender name, improving trust and engagement with your audience.

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Real-Time Delivery Receipts

Track your message statuses in real time, ensuring complete transparency and campaign effectiveness.

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Inbound SMS Handling

Receive replies and incoming messages directly into your app for seamless two-way communication.

EngageBay Marketing + SMS: common questions

Can EngageBay send an SMS when a new contact is created?

Yes. Use EngageBay’s current New Contact trigger with Mobile Message’s Send SMS action. You can map the contact’s mobile number and fields into a welcome message or an internal sales alert.

Can a Mobile Message reply create an EngageBay ticket?

Yes. Inbound SMS Received can trigger EngageBay’s Create Ticket action. The Zap can pass the sender and message text into a new support ticket for your team to review.

What is needed to connect EngageBay with Mobile Message?

Create the workflow in Zapier and connect both EngageBay and Mobile Message accounts. Select a supported EngageBay trigger or action, choose the matching Mobile Message step, map fields and test it without coding.

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