Emotive SMS Integration
Yes - Mobile Message does integrate with Emotive!
This automation means nothing sits unnoticed. New tickets trigger instant SMS notifications to whoever needs to act. High-priority updates send alerts to your team so they can jump in immediately. Customers get SMS acknowledgments that someone has received their request. The result is faster ticket resolution, happier customers, and less time spent wondering whether support staff saw the latest issue.
A Zapier account and subscription is required for this integration.
Please view Zapier's pricing page for further information.
What you can automate
Connect Emotive and Mobile Message through Zapier and these run on their own, with no code and no developer.
Bulk SMS at 1.6¢ per SMS
Exceptional SMS pricing starting at just 1.6¢ per message with your first purchase, offering great value without compromising on quality.
100% Direct Delivery - Guaranteed
We don't route your messages offshore, like some bulk SMS providers. We deliver 100% of messages directly to Australian mobile carriers, for the fastest, most reliable delivery.
FREE Dedicated Number
Get a dedicated vitrual number to send and receive SMS messages, at no extra cost! Perfect for two-way SMS messaging.
Everything Emotive supports on Zapier
Any of these can start or complete an SMS automation with Mobile Message.
Triggers 2
- New Ticket — Triggers when a new support ticket is created.
- Update Ticket — Ticket updates test trigger
Actions 4
- Add Ticket Action — Adds an event to a ticket based on external ticket ID
- Create an Order — Create an order
- Create Profile Properties — Create Profile Properties
- Update Ticket — Updates existing ticket id
Everything Your Integration Needs
Easy-to-Use Integration
Our SMS platform is simple to integrate with your existing application.
Custom Sender IDs
Personalise your messages with a branded sender name, improving trust and engagement with your audience.
Real-Time Delivery Receipts
Track your message statuses in real time, ensuring complete transparency and campaign effectiveness.
Inbound SMS Handling
Receive replies and incoming messages directly into your app for seamless two-way communication.
Emotive + SMS: common questions
Can I get an SMS alert when a new support ticket arrives?
Yes. Create a Zap to trigger when a new ticket is created in Emotive and send an SMS to your team through Mobile Message. You can route urgent tickets to specific team members or add a custom alert message.
Can customers reply via SMS to update their ticket?
Yes. When an inbound SMS is received by Mobile Message, Zapier can automatically update their Emotive ticket with the message. This keeps all communication in one place and speeds up resolution.
What do I need to connect Emotive to Mobile Message?
Set up accounts in Emotive and Mobile Message, then connect both to Zapier. Create a Zap using the ticket trigger and choose your Mobile Message action. Zapier will automate alerts and updates without any coding required.
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Learn MoreReady to Try Mobile Message?
Our sign-up process takes just 2 minutes and gives you instant access to our bulk SMS platform. You can start sending messages today!