A new patient lead reaches your practice website while the team is focused on appointments and patient care. Doctastic Leads can provide the lead event, and Zapier can use it to start a Mobile Message SMS. A prompt acknowledgement can let the person know their message has been received while staff prepare a more personal response.

Mobile Message can send an SMS, create a contact, update a contact and add contacts to lists. Get Doctastic Leads can therefore send a plain text response where a mobile number is available, or create a Mobile Message contact for later practice communication. The information supplied by the trigger can be mapped into the message, so the response is relevant rather than a generic manual copy.

This connection gives practices a simple way to respond consistently to new website leads without asking staff to watch the lead source continuously. Select Get Doctastic Leads in Zapier, choose the Mobile Message action and test the workflow with your own message. The automation runs one way from Doctastic Leads into Mobile Message and requires no native integration.