DHL Express Commerce SMS Integration

Yes - Mobile Message does integrate with DHL Express Commerce!

A warehouse team marks an order as shipped and still needs to tell the customer what happens next. DHL Express Commerce can send New Order or New Shipped Order events through Zapier, allowing Mobile Message to send a plain text confirmation, delivery update, or internal dispatch alert.

New Shipped Order is the most direct trigger for a customer message because it can start an SMS with the order or tracking details available to the Zap. New Order can notify an operations list that an order has entered the shipping workflow. Mobile Message can also create or update a contact, so customer details are ready for later communication. Its actions include Send SMS, Send SMS to List, Create Contact, and Update Contact. DHL Express Commerce actions can be triggered by an inbound SMS when a suitable order operation is configured and the required information is available. This is a focused Zapier connection rather than a native shipping synchronisation. Choose one DHL event and one Mobile Message action, then test the message before activating the workflow.
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DHL Express Commerce SMS Integration

What you can automate

Connect DHL Express Commerce and Mobile Message through Zapier and these run on their own, with no code and no developer.

When A DHL order is shipped DHL Express Commerce · New Shipped Order
Then Text the customer a shipping update Mobile Message · Send SMS
Use this Zap
When A new DHL order is imported DHL Express Commerce · New Order
Then Alert the dispatch list by SMS Mobile Message · Send SMS to List
Use this Zap
When DHL marks an order shipped DHL Express Commerce · New Shipped Order
Then Create the customer in Mobile Message Mobile Message · Create Contact
Use this Zap
1.6 cents SMS Service
Bulk SMS at 1.6¢ per SMS

Exceptional SMS pricing starting at just 1.6¢ per message with your first purchase, offering great value without compromising on quality.

Direct Carrier SMS Delivery
100% Direct Delivery - Guaranteed

We don't route your messages offshore, like some bulk SMS providers. We deliver 100% of messages directly to Australian mobile carriers, for the fastest, most reliable delivery.

Free Dedicated SMS Number
FREE Dedicated Number

Get a dedicated vitrual number to send and receive SMS messages, at no extra cost! Perfect for two-way SMS messaging.

Everything DHL Express Commerce supports on Zapier

Any of these can start or complete an SMS automation with Mobile Message.

Triggers 2
  • New Order — Triggers when a new order is created/imported.
  • New Shipped Order — Triggers when an order is shipped or manifested.
Actions 9
  • Create Order — Creates an outbound order.
  • Create Return Order — Creates a return order. Note that returns are only supported with some couriers.
  • Get Order — Retrieves an orders details.
  • Get Rates — Get shipping rates for the given addresses and packages.
  • Get Tracking — Retrieve tracking details using a tracking number or an order number.
  • Manifest — Manifest using order ID(s), order number(s) or tracking number(s)
  • Print Label — Print a shipping label for a given order.
  • Print Packing Slip — Create packing slip for an order using its Order ID
Show all 9 actions
  • Update Order — Updates an Order.

Everything Your Integration Needs

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Easy-to-Use Integration

Our SMS platform is simple to integrate with your existing application.

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Custom Sender IDs

Personalise your messages with a branded sender name, improving trust and engagement with your audience.

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Real-Time Delivery Receipts

Track your message statuses in real time, ensuring complete transparency and campaign effectiveness.

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Inbound SMS Handling

Receive replies and incoming messages directly into your app for seamless two-way communication.

DHL Express Commerce + SMS: common questions

Can DHL Express Commerce text customers when orders ship?

Yes. New Shipped Order can trigger Mobile Message Send SMS. Use the order and tracking fields available in the Zap to create a clear plain text shipping update.

Can new DHL orders alert a warehouse list?

Yes. New Order can trigger Send SMS to List, so a selected Mobile Message list can receive an operational notification when an order is created or imported.

How do I set up DHL Express Commerce SMS alerts?

Use accounts with DHL Express Commerce, Mobile Message, and Zapier. No code is required. Select a DHL trigger, choose the Mobile Message action, map order fields, test the Zap, and publish it.

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