Customer Tags & Segments by Shop Circle SMS Integration

Yes — Mobile Message integrates with Customer Tags & Segments by Shop Circle. Send and receive SMS from the tools you already use.

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✓ 50 FREE SMS credits included when you sign up

About the Customer Tags & Segments by Shop Circle integration

Manual customer tagging can leave people in the wrong segment after a marketing workflow starts. Customer Tags & Segments by Shop Circle provides a Workflow Initiated event, which can give your SMS process a clear starting point. When that workflow begins, Mobile Message can send a plain-text message to a suitable customer or internal recipient using the data available to the Zap.

Through Zapier, the Shop Circle app can pass the workflow event to Mobile Message Send SMS. This may suit a targeted welcome, reminder or status message where the workflow already decides which customer group is involved. The app has no supplied actions, so Mobile Message inbound SMS events cannot add or change tags or segments in Shop Circle. The connection is therefore an outbound message step from a workflow event.

You remain in control of the message content, recipient fields and timing in Zapier. Shop Circle starts the workflow event, while Mobile Message delivers the configured SMS.

Categories:

eCommerce

A Zapier account and subscription is required for this integration. Please view Zapier's pricing page for further information.

Tip: If you're simply looking to send a message to all your contacts, you may not need an integration at all. Most platforms let you export your contacts — you can then import them into Mobile Message and send an SMS to everyone in just a few clicks.

What you can automate

Connect Customer Tags & Segments by Shop Circle and Mobile Message through Zapier and these run on their own, with no code and no developer.

When Instant A Shop Circle workflow starts Customer Tags & Segments by Shop Circle · Workflow Initiated

Then Text the selected customer Mobile Message · Send SMS

Use this Zap

1.6¢ per SMS on Your First Purchase

Your first purchase is just 1.6¢ per message at any volume, and credits never expire. Stock up early and enjoy lasting value.

100% Direct-to-Carrier Delivery

Every message goes directly to Australian mobile carriers, never through other SMS aggregators or offshore routes.

FREE Dedicated Number

Get a dedicated virtual number to send and receive SMS messages, at no extra cost! Perfect for two-way SMS messaging.

Everything Customer Tags & Segments by Shop Circle supports on Zapier

Any of these can start or complete an SMS automation with Mobile Message.

Triggers 1

Workflow Initiated — Triggers when a workflow is started in the Customer Tags and Segments app.

Everything Your Integration Needs

Easy-to-Use Integration

Our SMS platform is simple to integrate with your existing application.

Custom Sender IDs

Personalise your messages with a branded sender name, improving trust and engagement with your audience.

Real-Time Delivery Receipts

Track your message statuses in real time, ensuring complete transparency and campaign effectiveness.

Inbound SMS Handling

Receive replies and incoming messages directly into your app for seamless two-way communication.

Customer Tags & Segments by Shop Circle + SMS: common questions

Can Shop Circle send an SMS when a workflow starts?

Yes. Workflow Initiated can trigger Mobile Message Send SMS through Zapier. Use the customer information available from the workflow to select the recipient and personalise the plain-text message.

Can an incoming SMS change a Shop Circle customer segment?

No. Customer Tags & Segments by Shop Circle provides Workflow Initiated as a trigger but no actions in the supplied list. Mobile Message can send an SMS from the workflow, but cannot update its tags from an inbound message.

How do I set up Shop Circle SMS messages?

Have Customer Tags & Segments by Shop Circle, Mobile Message and Zapier accounts. Select Workflow Initiated, choose Mobile Message Send SMS, map the available customer fields, test the Zap and enable it without coding.

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