CRM Web App SMS Integration

Yes — Mobile Message integrates with CRM Web App. Send and receive SMS from the tools you already use.

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✓ 50 FREE SMS credits included when you sign up

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Mobile Message

About the CRM Web App integration

Operators using CRM Web App often add leads, clients and affiliates while handling sales and service conversations elsewhere. A new record can sit untouched until someone remembers to send an update, even when a short SMS would reassure the person immediately. Zapier can turn those CRM events into Mobile Message actions.

New Lead can trigger an acknowledgement, and New Client can send a welcome message after the client is added. New Affiliate can also create a Mobile Message contact or place the person on a relevant list. If a customer texts your Mobile Message number, Inbound SMS Received can trigger CRM Web App’s Create Client action, giving the team a way to record a new relationship from an incoming message.

This is a Zapier connection rather than a native two-way integration. CRM Web App remains the place for its supported business records, while Mobile Message handles SMS and contact-list actions. The workflow can help teams respond at the right moment without copying each phone number manually, provided the phone fields and message content are mapped and tested before activation.
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A Zapier account and subscription is required for this integration. Please view Zapier's pricing page for further information.

What you can automate

Connect CRM Web App and Mobile Message through Zapier and these run on their own, with no code and no developer.

When Instant A new CRM Web App lead is added CRM Web App · New Lead
Then Text the new lead Mobile Message · Send SMS
Use this Zap
When Instant A new CRM Web App client is added CRM Web App · New Client
Then Text a client welcome Mobile Message · Send SMS
Use this Zap
When Instant A new CRM Web App affiliate is added CRM Web App · New Affiliate
Then Create the affiliate contact Mobile Message · Create Contact
Use this Zap
When A customer texts your Mobile Message number Mobile Message · Inbound SMS Received
Then Create the CRM client CRM Web App · Create Client
Use this Zap
1.6¢ per SMS on Your First Purchase

Your first purchase is just 1.6¢ per message at any volume, and credits never expire. Stock up early and enjoy lasting value.

100% Direct-to-Carrier Delivery

Every message goes directly to Australian mobile carriers, never through other SMS aggregators or offshore routes.

FREE Dedicated Number

Get a dedicated virtual number to send and receive SMS messages, at no extra cost! Perfect for two-way SMS messaging.

Everything CRM Web App supports on Zapier

Any of these can start or complete an SMS automation with Mobile Message.

Triggers 4
  • New Affiliate — Triggers when a new affiliate is added or when an existing client is assigned as an affiliate.
  • New Client — Triggers when a new client is added or when an existing client is assigned as a client.
  • New Lead — Triggers when a new lead is added or when an existing client is assigned as a lead.
  • New Not Active Client — Triggers when a not active client is added or when an existing client is assigned as a not active client.
Actions 3
  • Create Affiliate — Create an affiliate into the program
  • Create Client — Adds a new client into the program
  • Create Lead — Creates a new lead into the program

Everything Your Integration Needs

Easy-to-Use Integration
Easy-to-Use Integration

Our SMS platform is simple to integrate with your existing application.

Custom Sender IDs
Custom Sender IDs

Personalise your messages with a branded sender name, improving trust and engagement with your audience.

Real-Time Delivery Receipts
Real-Time Delivery Receipts

Track your message statuses in real time, ensuring complete transparency and campaign effectiveness.

Inbound SMS Handling
Inbound SMS Handling

Receive replies and incoming messages directly into your app for seamless two-way communication.

CRM Web App + SMS: common questions

Can CRM Web App send an SMS when a lead is added?

Yes. New Lead can trigger Mobile Message’s Send SMS action. The Zap can use the lead’s mapped phone number and send a short acknowledgement or explain the next step.

Can an inbound SMS create a CRM Web App client?

Yes. Inbound SMS Received can trigger CRM Web App’s Create Client action. This can record a customer who starts a conversation by text, using the details available from the Mobile Message event.

How do I connect CRM Web App with Mobile Message?

Choose CRM Web App and Mobile Message in Zapier, select the trigger and action, then map the fields and test the Zap. No code is needed. You need accounts for both apps and Zapier.

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Ready to Try Mobile Message?

Our sign-up process takes just 2 minutes and gives you instant access to our bulk SMS platform. You can start sending messages today!

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