CRM in Cloud SMS Integration
Yes — Mobile Message integrates with CRM in Cloud. Send and receive SMS from the tools you already use.
✓ 50 FREE SMS credits included when you sign up
About the CRM in Cloud integration
A Zap can acknowledge a new lead, alert a salesperson when an opportunity changes, or add a contact to a list for a defined campaign. Mobile Message's Inbound SMS Received trigger can also run CRM in Cloud's Create or Update Activity action, giving your team a record of a customer reply. These workflows are separate and one-directional, rather than a live two-way sync. Zapier connects the selected CRM in Cloud event or action with Mobile Message, and you decide which fields are passed. The result is a practical way to turn selected sales activity into a text or a CRM record that staff can check.
A Zapier account and subscription is required for this integration. Please view Zapier's pricing page for further information.
What you can automate
Connect CRM in Cloud and Mobile Message through Zapier and these run on their own, with no code and no developer.
1.6¢ per SMS on Your First Purchase
Your first purchase is just 1.6¢ per message at any volume, and credits never expire. Stock up early and enjoy lasting value.
100% Direct-to-Carrier Delivery
Every message goes directly to Australian mobile carriers, never through other SMS aggregators or offshore routes.
FREE Dedicated Number
Get a dedicated virtual number to send and receive SMS messages, at no extra cost! Perfect for two-way SMS messaging.
Everything CRM in Cloud supports on Zapier
Any of these can start or complete an SMS automation with Mobile Message.
Triggers 8
- New or Updated Activity — Triggers when a given action is performed on Activity.
- New or Updated Catalog — Triggers when a given action is performed on Catalog.
- New or Updated Company — Triggers when a given action is performed on Company.
- New or Updated Contact — Triggers when a given action is performed on Contact.
- New or Updated Lead — Triggers when a given action is performed on Lead.
- New or Updated Opportunity — Triggers when a given action is performed on Opportunity.
- New or Updated Quote — Triggers when a given action is performed on Quote.
- List Anagraphics Emails in List — Triggers when a change is detected into the email of Anagraphics contained into the given list ID.
Actions 7
- Create or Update Activity — Creates a new Activity, or update an exising one specifying its ID field value.
- Create or Update Catalog — Creates a new Catalog, or update an exising one specifying its ID field value.
- Create or Update Company — Creates a new Company, or update an exising one specifying its ID field value.
- Create or Update Contact — Creates a new Contact, or update an exising one specifying its ID field value.
- Create or Update Lead — Creates a new Lead, or update an exising one specifying its ID field value.
- Create or Update Opportunity — Creates a new Opportunity, or update an exising one specifying its ID field value.
- Create or Update Quote — Creates a new Quote, or update an exising one specifying its ID field value.
Everything Your Integration Needs
Easy-to-Use Integration
Our SMS platform is simple to integrate with your existing application.
Custom Sender IDs
Personalise your messages with a branded sender name, improving trust and engagement with your audience.
Real-Time Delivery Receipts
Track your message statuses in real time, ensuring complete transparency and campaign effectiveness.
Inbound SMS Handling
Receive replies and incoming messages directly into your app for seamless two-way communication.
CRM in Cloud + SMS: common questions
Can CRM in Cloud send an SMS when a lead changes?
Yes. New or Updated Lead can trigger Mobile Message's Send SMS action. Map the lead and change details into a message for the customer or the staff member handling the opportunity.
Can inbound Mobile Message texts become CRM in Cloud activities?
Yes. Inbound SMS Received can run CRM in Cloud's Create or Update Activity action. The workflow can record the sender and message information when the required CRM fields are mapped.
How do I connect CRM in Cloud and Mobile Message?
Use Zapier with CRM in Cloud and Mobile Message accounts. Choose the CRM event or inbound SMS trigger, select the action on the other side and map the fields. The connection needs no custom code.
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