CRM Connector SMS Integration
Yes - Mobile Message does integrate with CRM Connector!
New Invoice Payment can trigger Mobile Message Send SMS, while New Contact can trigger Create Contact or Add Contact to List. New Opportunity and New Ticket can also start a message when a sales or support response is needed. If a customer texts your Mobile Message number, Inbound SMS Received can trigger Create CRM Activity, creating a record that the CRM team can check. Delivery Status Updated can similarly trigger a CRM activity for message tracking. Each workflow is a separate Zapier automation with one trigger and one action. The connection does not automatically synchronise CRM Connector and Mobile Message, so you can choose the records and events that deserve an SMS or activity.
A Zapier account and subscription is required for this integration.
Please view Zapier's pricing page for further information.
What you can automate
Connect CRM Connector and Mobile Message through Zapier and these run on their own, with no code and no developer.
Bulk SMS at 1.6¢ per SMS
Exceptional SMS pricing starting at just 1.6¢ per message with your first purchase, offering great value without compromising on quality.
100% Direct Delivery - Guaranteed
We don't route your messages offshore, like some bulk SMS providers. We deliver 100% of messages directly to Australian mobile carriers, for the fastest, most reliable delivery.
FREE Dedicated Number
Get a dedicated vitrual number to send and receive SMS messages, at no extra cost! Perfect for two-way SMS messaging.
Everything CRM Connector supports on Zapier
Any of these can start or complete an SMS automation with Mobile Message.
Triggers 9
- New Broadcast — Triggers when a new broadcast is created.
- New Company — Triggers when a new company is created within a group.
- New Contact — Triggers when a new contact is created.
- New CRM Activity — Triggers when a new CRM activity is created.
- New Event — Triggers when a new event is created.
- New Invoice — Triggers when a new invoice is created.
- New Invoice Payment — Triggers when an invoice is paid.
- New Opportunity — Triggers when a new opportunity is created.
Show all 9 triggers
- New Ticket — Triggers when a new ticket is created.
Actions 9
- Activate Workflow — Activates a workflow for a contact.
- Create CRM Activity — Creates a new CRM activity for a contact.
- Create Custom Object — Creates a new custom object for a contact.
- Create Event — Creates a new event.
- Create Invoice — Creates a new invoice.
- Create Opportunity — Creates a new opportunity for a contact.
- Create or Update Company — Creates a new company, updates an existing company if exists.
- Create or Update Contact — Creates a new contact, updates an existing contact if exists.
Show all 9 actions
- Queue Mail — Queues a broadcast email.
Everything Your Integration Needs
Easy-to-Use Integration
Our SMS platform is simple to integrate with your existing application.
Custom Sender IDs
Personalise your messages with a branded sender name, improving trust and engagement with your audience.
Real-Time Delivery Receipts
Track your message statuses in real time, ensuring complete transparency and campaign effectiveness.
Inbound SMS Handling
Receive replies and incoming messages directly into your app for seamless two-way communication.
CRM Connector + SMS: common questions
Can CRM Connector send an SMS after an invoice is paid?
Yes. New Invoice Payment can trigger Mobile Message Send SMS. Use the payment and contact fields available in CRM Connector for the acknowledgement.
Can inbound SMS replies be recorded as CRM activities?
Yes. Inbound SMS Received can trigger Create CRM Activity for a contact. This places the incoming message event into the CRM workflow.
How is CRM Connector set up with Mobile Message?
Create the workflow in Zapier by selecting a CRM Connector event and Mobile Message action. No code is needed, but both application accounts are required for authentication and testing.
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Learn MoreReady to Try Mobile Message?
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