CrewDriver SMS Integration

Yes — Mobile Message integrates with CrewDriver. Send and receive SMS from the tools you already use.

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✓ 50 FREE SMS credits included when you sign up

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Mobile Message

About the CrewDriver integration

Workforce coordinators using CrewDriver need workers to know about job changes while shifts are being filled. A new position or worker response can start a Zapier workflow that asks Mobile Message to send an SMS with the next instruction. CrewDriver's Worker Job Call SMS's trigger can also notify another team member when a job message is sent to a worker.

This is useful when a field team cannot rely on someone checking a dashboard. Position Updates can prompt a text to the right worker, while Worker Responses can alert an operations contact that a response has arrived. You can create Mobile Message contacts for contractors as they are added in CrewDriver, then use those records in later messaging workflows. The message content and recipient fields are selected in Zapier.

The connection is configured through Zapier and is one-directional for each workflow. It does not replace CrewDriver's workforce logic or create automatic two-way updates. Keep message sending hours, worker consent and escalation rules in mind when designing the Zaps.
Categories:

A Zapier account and subscription is required for this integration. Please view Zapier's pricing page for further information.

What you can automate

Connect CrewDriver and Mobile Message through Zapier and these run on their own, with no code and no developer.

When A new CrewDriver position appears CrewDriver · Position Updates
Then Text the worker job details Mobile Message · Send SMS
Use this Zap
When A worker response is created CrewDriver · Worker Responses
Then Text the coordinator an alert Mobile Message · Send SMS
Use this Zap
When CrewDriver sends a worker SMS CrewDriver · Worker Job Call SMS's
Then Create the worker as a contact Mobile Message · Create Contact
Use this Zap
1.6¢ per SMS on Your First Purchase

Your first purchase is just 1.6¢ per message at any volume, and credits never expire. Stock up early and enjoy lasting value.

100% Direct-to-Carrier Delivery

Every message goes directly to Australian mobile carriers, never through other SMS aggregators or offshore routes.

FREE Dedicated Number

Get a dedicated virtual number to send and receive SMS messages, at no extra cost! Perfect for two-way SMS messaging.

Everything CrewDriver supports on Zapier

Any of these can start or complete an SMS automation with Mobile Message.

Triggers 4
  • Call Updates — Triggers when a call is updated.
  • Position Updates — Triggers when a new position is created in CrewDriver.
  • Worker Job Call SMS's — Triggers when a new sms is sent to worker
  • Worker Responses — Triggers when a worker response is created.
Actions 3
  • Create Contractor — Adds new contractor in to your CrewDriver account
  • Create Response — Sends job response when triggered
  • Update Message Sending Hours — Update the message sending hours

Everything Your Integration Needs

Easy-to-Use Integration
Easy-to-Use Integration

Our SMS platform is simple to integrate with your existing application.

Custom Sender IDs
Custom Sender IDs

Personalise your messages with a branded sender name, improving trust and engagement with your audience.

Real-Time Delivery Receipts
Real-Time Delivery Receipts

Track your message statuses in real time, ensuring complete transparency and campaign effectiveness.

Inbound SMS Handling
Inbound SMS Handling

Receive replies and incoming messages directly into your app for seamless two-way communication.

CrewDriver + SMS: common questions

Can CrewDriver text workers when a position is created?

Yes. Position Updates can trigger Mobile Message's Send SMS action in Zapier. Map the worker's number and the relevant position information into the message.

Can worker responses alert an operations coordinator?

Yes. Worker Responses can start a Mobile Message Send SMS action. Configure the Zap with the coordinator's number and the response details that need attention.

How do I connect CrewDriver and Mobile Message?

Set up a Zap in Zapier with your CrewDriver and Mobile Message accounts. Pick a CrewDriver trigger, add the Mobile Message action, map worker fields, test during suitable hours and enable it.

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Ready to Try Mobile Message?

Our sign-up process takes just 2 minutes and gives you instant access to our bulk SMS platform. You can start sending messages today!

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