Contractor Commerce SMS Integration

Yes — Mobile Message integrates with Contractor Commerce. Send and receive SMS from the tools you already use.

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✓ 50 FREE SMS credits included when you sign up

About the Contractor Commerce integration

An online order arrives while your team is serving customers or preparing the next shipment. Contractor Commerce can notify Zapier when new orders or refunds are created. Mobile Message can then send a plain-text SMS to the customer or an internal contact, giving people prompt information about the transaction without waiting for a manual check.

New Orders can trigger an order acknowledgement, dispatch expectation or request for a reply. New Refunds can send a clear refund notice to the relevant recipient. The message can use the order information passed by Contractor Commerce, including the customer phone number and other available fields. Keep the wording specific so the recipient can understand which order the SMS refers to.

Mobile Message connects to Contractor Commerce through Zapier. Contractor Commerce supplies the event and Mobile Message supplies Send SMS, so this is a one-directional workflow rather than a native two-way integration. Select the event, map the recipient details, write the message and test it before turning on customer notifications.

Categories:

eCommerce

A Zapier account and subscription is required for this integration. Please view Zapier's pricing page for further information.

Tip: If you're simply looking to send a message to all your contacts, you may not need an integration at all. Most platforms let you export your contacts — you can then import them into Mobile Message and send an SMS to everyone in just a few clicks.

What you can automate

Connect Contractor Commerce and Mobile Message through Zapier and these run on their own, with no code and no developer.

When A new Contractor Commerce order is created Contractor Commerce · New Orders

Then Text the customer an order acknowledgement Mobile Message · Send SMS

Use this Zap

When A Contractor Commerce refund is created Contractor Commerce · New Refunds

Then Text the customer a refund notice Mobile Message · Send SMS

Use this Zap

1.6¢ per SMS on Your First Purchase

Your first purchase is just 1.6¢ per message at any volume, and credits never expire. Stock up early and enjoy lasting value.

100% Direct-to-Carrier Delivery

Every message goes directly to Australian mobile carriers, never through other SMS aggregators or offshore routes.

FREE Dedicated Number

Get a dedicated virtual number to send and receive SMS messages, at no extra cost! Perfect for two-way SMS messaging.

Everything Contractor Commerce supports on Zapier

Any of these can start or complete an SMS automation with Mobile Message.

Triggers 2

New Orders — Triggers when a new order is created.
New Refunds — Triggers when a new refund is created.

Everything Your Integration Needs

Easy-to-Use Integration

Our SMS platform is simple to integrate with your existing application.

Custom Sender IDs

Personalise your messages with a branded sender name, improving trust and engagement with your audience.

Real-Time Delivery Receipts

Track your message statuses in real time, ensuring complete transparency and campaign effectiveness.

Inbound SMS Handling

Receive replies and incoming messages directly into your app for seamless two-way communication.

Contractor Commerce + SMS: common questions

Can Contractor Commerce text a customer after a new order?

Yes. New Orders can start a Zap using Mobile Message's Send SMS action. Include the order reference and any other fields supplied by Contractor Commerce to make the acknowledgement useful.

Can a Contractor Commerce refund trigger an SMS?

Yes. New Refunds can trigger Send SMS. The message can explain that the refund was created and include the relevant order details available to the Zap.

How do I connect Contractor Commerce orders to Mobile Message?

You need Contractor Commerce, Mobile Message and Zapier accounts. Choose New Orders or New Refunds, select Send SMS, map the customer and transaction fields, then test the Zap. No code is required.

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